Posted: Mon May 17, 2010 12:55 pm
Hello,
I’m just looking for some guidance really about early settlement timescales as I don’t feel that mine is being handled as well as it could be… I first wrote to request settlement and the arrangement of a creditors meeting in mid-February, and it took 2 chase phone calls from me and almost a month before this letter was even looked at by my account manager. I followed the procedures they asked for and after submitting my confirmation letters about the funds being available and income/exp review in mid-March, I have recently been called another two times recently still asking for income/exp reviews, as they had not been logging on the system, and found out on the last call that they haven’t contacted my creditors yet to ask for a meeting date. They keep telling me it takes a long time and they have to wait for the creditors to respond, a time period which I acknowledge is out of their control, but what is in their control is how long it takes them to ask for the meeting in the first place, and I couldn’t believe that they haven’t even put the meeting request out yet 2 months after I gave them all the details they needed. It’s only delaying a lengthy process even further. Am I being unreasonable or is this taking rather a long time to sort out? Having written in mid-February and having no meeting request submitted 3 months later? On one call they’ll say it takes 6-8 weeks, then on the next call it’s 2-4 months… I feel like I’m continuing to pay fees while this is being dragged out, in the interests of the administrators rather than creditors.
Any thoughts appreciated.
Thanks
I’m just looking for some guidance really about early settlement timescales as I don’t feel that mine is being handled as well as it could be… I first wrote to request settlement and the arrangement of a creditors meeting in mid-February, and it took 2 chase phone calls from me and almost a month before this letter was even looked at by my account manager. I followed the procedures they asked for and after submitting my confirmation letters about the funds being available and income/exp review in mid-March, I have recently been called another two times recently still asking for income/exp reviews, as they had not been logging on the system, and found out on the last call that they haven’t contacted my creditors yet to ask for a meeting date. They keep telling me it takes a long time and they have to wait for the creditors to respond, a time period which I acknowledge is out of their control, but what is in their control is how long it takes them to ask for the meeting in the first place, and I couldn’t believe that they haven’t even put the meeting request out yet 2 months after I gave them all the details they needed. It’s only delaying a lengthy process even further. Am I being unreasonable or is this taking rather a long time to sort out? Having written in mid-February and having no meeting request submitted 3 months later? On one call they’ll say it takes 6-8 weeks, then on the next call it’s 2-4 months… I feel like I’m continuing to pay fees while this is being dragged out, in the interests of the administrators rather than creditors.
Any thoughts appreciated.
Thanks
