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Posted: Tue Jul 27, 2010 9:12 pm
by Paul.oz
Message for Blair Endersby - Hi, Im trying to speak with my Account Manager or an IP at Blair Endersby as I need some guidence/comfort around a change in circumstances that provide me with some options on my IVA. I have called on numerous occassions and keep going through to helpdesk but to be honest the people are just reading from a script and im not getting to the bottom of my potencial options and they keep telling my account manager will call me but ive heard nothing... can you please help? I have also tried e-mailing the guy who helped set my IVA up who was excellent but his e-mail bounced back so im assuming he's left the business. I just need to speak to someone who can properley advise me on my situation as the longer its left the more stressed i get. I will try calling tomorrow again and hope to get through to an IP or my account manager...

Thanking you...

Posted: Wed Jul 28, 2010 2:57 am
by MelanieGiles
Why not send an e-mail directly to your IP Paul. You will find their e-mail address on www.insolvency.gov.uk - look under "Find an IP".

Posted: Wed Jul 28, 2010 4:28 pm
by Blair Endersby
Hi Paul.oz

Please forward your customer reference, and contact details, to the below email address, and I will arrange for someone to contact you.

Kind regards

Blair Endersby

Posted: Thu Jul 29, 2010 9:35 pm
by Paul.oz
Thanks for your help BE. As soon as I e-mailed you i got a call from my Account Manager who was a star and really explained things, still lots to do but feel loads better... thanks again for all your help.