Posted: Tue Nov 02, 2010 9:22 am
Hello Guys
Just a bit of advice needed if you wouldnt mind.
I completed my IVA in July and sent my certificate of compliance to the 3 credit reference agencies who have updated my file accordingly.
On looking at my Experian file all my creditors have now updated to say 'satisfied or settled', apart from EGG and RBS.
I had a loan and a credit card with EGG and a credit card with RBS and they are both still showing a balance owed.
This in itself would not alarm me as they could just be slower to update their records but i have alos received an annual statement through from EGG whihc i have never had before stating that they have receieved a payment in JUly but i still owe them nearly 4k.
Are they allowed to write to me? What action can i take to get them to update my record and stop them saying i owe them money??
Thanks
Just a bit of advice needed if you wouldnt mind.
I completed my IVA in July and sent my certificate of compliance to the 3 credit reference agencies who have updated my file accordingly.
On looking at my Experian file all my creditors have now updated to say 'satisfied or settled', apart from EGG and RBS.
I had a loan and a credit card with EGG and a credit card with RBS and they are both still showing a balance owed.
This in itself would not alarm me as they could just be slower to update their records but i have alos received an annual statement through from EGG whihc i have never had before stating that they have receieved a payment in JUly but i still owe them nearly 4k.
Are they allowed to write to me? What action can i take to get them to update my record and stop them saying i owe them money??
Thanks