Page 1 of 1
Posted: Thu Mar 24, 2011 1:35 pm
by luluj
Just to let you know - received a call this morning to let me know our rent account has been receipted with the missing money today following a court case against a member of staff for fraud / theft on two customer accounts ! Apolgies received and a £100 compensatory offer made ! I knew we were in the right !
Posted: Thu Mar 24, 2011 1:37 pm
by animaleyes76
Congrats.
That must have been a complete nightmare!!
Posted: Thu Mar 24, 2011 1:48 pm
by ginger3232
congrats on this - wondering why the agency took this stance against you - they must have known about the court case for a while !
Nice about them giving a apology - i would want it written in their Blood!! - i would also be making a formal complaint against they way this has been handled - then again (as my OH says) i am a bit like a pit bull, once i have a hold of something - i wont let it go !!!
Any new yet on the house ? - Survey?
Posted: Thu Mar 24, 2011 1:57 pm
by nepensioner
So pleased Luluj, another problem solved
Posted: Thu Mar 24, 2011 2:05 pm
by Ivoryfalcon
That's fantastic news, shame it's taken them so long to admit their failures!! £100!!!!!! answers on a postcard as to where they can put that!!
Best wishes for your future Lulu
Posted: Thu Mar 24, 2011 2:12 pm
by Shining
Nice one Lulu, enjoy your £100! Glad it's sorted and put behind you. x
Posted: Thu Mar 24, 2011 2:18 pm
by Paula.bg
So pleased. What a nightmare. Enjoy spending it. x
Posted: Thu Mar 24, 2011 4:56 pm
by Julie.je
Great news Lulu enjoy your well earned £100 x
Posted: Thu Mar 24, 2011 5:17 pm
by luluj
I should fight for more than £100, but I am just relieved that it is all over !
Posted: Thu Mar 24, 2011 6:28 pm
by MrsKnight
Lulu Im so sorry I missed what was going on, its sounds like its being a nightmare! Glad its all come to an end for you x
Posted: Thu Mar 24, 2011 9:50 pm
by D&G
Fantastic news, oh what a relief for you. x
Posted: Thu Mar 24, 2011 10:00 pm
by Lisa2009
Great news, well done! x
Posted: Thu Mar 24, 2011 11:02 pm
by kallis3
That's fantastic news Luluj. So pleased that you've got it sorted.
Posted: Fri Mar 25, 2011 6:38 am
by clareyfarey
So glad you're sorted! Buying a house must be stressful enough, without all this malarky on top
Cx
Posted: Fri Mar 25, 2011 8:43 am
by Skippy
Brilliant news Lulu!