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Posted: Thu Dec 15, 2011 12:59 pm
by hugemess
Completed our IVA with a F & F with Grant Thornton in January this year (11 months ago) and despite numerous telephone calls, emails etc have yet to receive our completion certificate. Can anyone advise how I move this forward now and feel this is getting a bit ridiculous now. Thanks!!
Posted: Thu Dec 15, 2011 1:24 pm
by plasticdaft
This is outrageous and you should probably by now be able to complain to the regulatory body that your firm is guided by.
Karol from GT posts on here so fingers crossed she picks up on this,she can be contacted directly using the experts link.
Paul
Posted: Thu Dec 15, 2011 3:42 pm
by Denbro03
What a nightmare iv been waiting 6 months for mine! They sent a letter in June saying they were extending for 6 months for admin work etc!! That extension runs out on 30/12/11 I was expecting certificate by then!! Probably not tho if there's ppl waiting 11 months! I'm with Harrington brooks! Complete joke firm. Cannot get try to anyone there.
Posted: Thu Dec 15, 2011 4:00 pm
by artemischild
Hugemess....have you checked what your orignal IVA proposal states is the allocated time? I know mine says 5 years IVA plus up to 6 months for comleition.
Posted: Thu Dec 15, 2011 4:12 pm
by Grant Thornton
Hugemess
Thanks for your post and I appreciate it is very frustrating that the final administration has not been completed - I have received your email and we will be in contact.
Kind Regards
Karol
Posted: Thu Dec 15, 2011 6:55 pm
by Denbro03
Just read the standard terms and conditions can e extended twice once for 6 months and 2nd for 3 months if u do no receive notice no less than 7 days before the end of the term then u are completed ur iva and certificate sent thereafter. Paragraph 5 to 7
Posted: Thu Dec 15, 2011 8:59 pm
by plasticdaft
Do let us know how you get on,and keep the pressure on your insolvency firm who have gained a large fee from your IVA and you shouldnt be waiting as long as this.
Paul
Posted: Thu Dec 15, 2011 9:02 pm
by Broke of London
Hope you get sorted soon! This is so unfair...I wonder if these firms realise how much stress and upset the delays cause x
Posted: Fri Dec 16, 2011 1:03 am
by MelanieGiles
Eleven months seems an incredible length of time after the expiration of an IVA to receive a completion certificate. I'd be interested to know the facts of this and what is holding up matters for so long.
Posted: Fri Dec 16, 2011 11:52 am
by taliesin
I'm with G.T, and still waiting for mine too - Final payment made in March, was delayed going to closures for a couple of months, but still no certificate.... Cricky, it's almost 2012.
Posted: Fri Dec 16, 2011 12:12 pm
by herbekj
Madness, I got my certificate within 2 weeks of last payment which was also just 2 days after the 5th Anniversary of the court hearing and IVA approval.
Posted: Fri Dec 16, 2011 12:13 pm
by kallis3
It does seem to vary from company to company.
Posted: Fri Dec 16, 2011 12:21 pm
by plasticdaft
Pretty poor and unfortunately not something you can do much about other than constantly hassle on the phone.
Someone very soon is going to suffer because of these long delays and lose a windfall due to a poor service from an iva firm.
That said if I had made all my payments and was waiting monhts and months for a CoC and then won the lottery I would be heading to court to sort it out!!!
Paul
Paul
Posted: Fri Dec 16, 2011 4:19 pm
by Denbro03
Well if u do not get informed of a notice of extension no less than 7 days before the end date then according to the standard terms and conditions ur iva is finished. So really they could not take any windfall legally.
Posted: Fri Dec 16, 2011 4:27 pm
by lem
I cannot believe they would keep you waiting almost another year for a completion certificate, that's absolutely outrageous, I would be making an appt to visit them in person by this point to have this sorted out as it's totally unacceptable to keep you hanging on indefinitely like this