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Posted: Sat Mar 10, 2012 7:43 pm
by norabee
Hi
I wondered if its possible to change IVA company? And if so, do they keep the money you have already paid in or does it move over with the IVA?
thanks
Laura

Posted: Sat Mar 10, 2012 7:47 pm
by kallis3
Hi Laura,

Unfortunately it is nigh on impossible to change your company as it would cost far too much money to do so.

Do you have a problem with your IP?

Posted: Sat Mar 10, 2012 7:52 pm
by norabee
Hi Kallis,

Kind of!!! i have tried speaking to them about F&F offer, i emailed over what we wanted to offer as my husband getting made redundant... heard nothing.... i was advised to contact Declan on here - which i did and on 24th Feb he emailed me back to say he would look into it but have never heard back.. then last week i emailed my IP directly and she has never got back to me :( I understand that they cannot say yes or no but really would like to know if what we are offering is reasonable...!!

I feel like as they have now recieved enough funds from us to cover there fees they dont care (we paid over a lump sum from a PPI claim)

Just at a loss, and stressing as with my husbands redundancy, a 2year old and a 8weeks old baby to think about our future looks very uncertain... :(
Thanks
xx

Posted: Sat Mar 10, 2012 7:59 pm
by kallis3
I will pass this post directly to Declan and hopefully he will pick up on it. He is usually pretty good.

Posted: Sat Mar 10, 2012 8:01 pm
by norabee
thank u xx

Posted: Sat Mar 10, 2012 8:12 pm
by kallis3
I've had an out of office notice but he's back on Tuesday so he will hopefully pick up then.

Posted: Sat Mar 10, 2012 8:35 pm
by norabee
perhaps he has been on holiday or something, which is why he hasnt come back to me :)

Posted: Sat Mar 10, 2012 8:38 pm
by kallis3
He does have the 'Out of Office' message when I just sent him one so he will be back next week. He is usually very reliable.

Posted: Sat Mar 10, 2012 11:17 pm
by Broke of London
You do have a lot going on! Declan has helped a lot of posters so I'm sure he'll get this moving for you next week. In the meantime, try to enjoy your babies and let everything else take it's course.

Posted: Thu Mar 15, 2012 8:24 pm
by norabee
Just an update, sadly i have still not recieved any email/call relating to my F&F offer :( thank you for helping.... i may look at making a formal complaint as i believe that we should not be ignored as at the end of the day, we pay their fees :(
thanks again
Laura

Posted: Thu Mar 15, 2012 8:31 pm
by kallis3
Nora, I am so sorry that you have had problems with your F&F. I'll email Declan directly and ask him to have a look at this directly

Posted: Thu Mar 15, 2012 8:35 pm
by norabee
thank you, but sadly i dont think it will help.. i have tried emailing my IP directly and had no response what so ever... :(

I think we may look at bankruptcy as its making me sick, and i need to be ok as i have the kids to look after..... xxxx

Posted: Thu Mar 15, 2012 8:38 pm
by kallis3
Nora - hang in there - there has to be a solution!!

Posted: Thu Mar 15, 2012 8:43 pm
by norabee
lets hope :) thank u for ur kind words xx

Posted: Thu Mar 15, 2012 8:51 pm
by kallis3
I have emailed Declan - I hope he picks up on it and can help.