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Posted: Mon Apr 09, 2012 5:30 pm
by Blaster
Hi
I have been in an IVA since June 11 and so far so good. At first I thought that the wolves at the door would go away now that agreements had been made but recently my bright hopes are waning due to a certain creditor still threatening to arrive at my house with their damands.

I was led to understand that this treatment would stop once in the IVA, and that such treatment was in fact illegal on their part. I am with GT who have phoned and written to them on now 3 occasions - I have copies of this correspondence - but still the damands come. I am at my wits end and now wonder if they will pursue this debt to my grave. What, if anything, legally can be done to stop this harassment and let me complete my 6yr sentence in peace. I am 64 and only in this position because of redundancy and ill health, do they not realise that if I don't make the 6yrs they will get even less.

Further I would like to say, having read all the bad press here about GT, that I have not experienced these down sides. Indeed all my calls have been either answered or called back and all emails have been receipted and answered. In short I am perfectly satisfied that GT is doing the best for me. Still further I will name and shame the creditor who still pursues me, they are APEX CREDIT MANAGEMENT who are acting on behalf of BARCALAYS PARTENER FINANCE. None of my other creditors have contacted me since the IVA date.

Thanks for this forum it is most helpful.

Regards
BB

Posted: Mon Apr 09, 2012 5:34 pm
by MelanieGiles
Threaten to report them to the Financial Ombudsman if they do not stop harrassing you. This is not acceptable behaviour and if they have been advised several times about the existence of the IVA, and they are a creditor who is bound under its terms, then they deserve to get a wallop from the Ombudsman and perhaps a fine as well.

Posted: Mon Apr 09, 2012 6:09 pm
by kallis3
This is really bad - so sorry that you are still getting this treatment.

Do as Mel says - they cannot legally harrass you while in an IVA and you need to get this stopped.

I hope you do - let us know how you get on.

Posted: Mon Apr 09, 2012 6:25 pm
by Michael Peoples
Contact Barclays as they are the original creditor. If they have appointed agents then they are also liable and if the debt has been sold they need to be more choosey who they sell to. You could also notify the police as it is a criminal offence to harass a debtor.

You should not have to put up with this!

Posted: Mon Apr 09, 2012 6:49 pm
by Broke of London
Wow...there's a lot of people to complain to! Blaster, I hope one of these routes stops the harrassment. x

Posted: Tue Apr 10, 2012 1:43 pm
by Blaster
Thank you all so much for quick reply and advice. Plenty to do here, suddenly I don't feel so alone anymore.

I didn't know that it is a criminal offence to harass a debtor, so will certainly keep that in mind. I was told that certain more aggresive creditors may contact you at any time during the IVA to see if they can get anything, but I would agree this needs to stop. It is bad enough being in this position without having this monkey on our backs.

Thanks again
BB

Posted: Tue Apr 10, 2012 4:50 pm
by Grant Thornton
Some good advice from Melanie and Michael however do not hesitate to get back in conact with GT should the contact from this creditor continue.
Kind Regards
Karol

Posted: Tue Apr 10, 2012 10:00 pm
by zeozhane
Sorry to hear that BPF's debt company are not playing ball. They are also one of my creditors but never heard from them again after IVA was accepted.

Saying that they did send a statement and PPI was on it. Needless to say my IP is currently looking into this.

Do you have caller display on your phone? If so i would ignore them.

Posted: Wed Apr 11, 2012 3:50 pm
by Blaster
[quote]Originally posted by Grant Thornton

Some good advice from Melanie and Michael however do not hesitate to get back in conact with GT should the contact from this creditor continue.
Kind Regards
Karol

Thanks Karol - I did send email with attached letter from Apex on Easter Sat so am waiting for reply. I found this site same day and pleased to see you on it, tells me I'm with the right team. I will keep you informed of anything I have in progress including creditor complaints, it really is only this shower.
Regards
BB

Posted: Wed Apr 11, 2012 3:52 pm
by Blaster
[quote]Originally posted by zeozhane

Sorry to hear that BPF's debt company are not playing ball. They are also one of my creditors but never heard from them again after IVA was accepted.

Saying that they did send a statement and PPI was on it. Needless to say my IP is currently looking into this.

Do you have caller display on your phone? If so i would ignore them.

Makes you wonder if they draw lots as who to pick on doesn't it. Thanks zoe
BB

Posted: Wed Apr 11, 2012 4:04 pm
by Tina Shortland
Hi BB - it is shocking that these creditors still feel it is acceptable to treat debtors in this way irrespective of what legal protection is in place. I guess it is the same as the law, some still feel above it. I know it means further action on your part but do whatever you need to do to report these people so they are held accountable and hopefully will be forced to amend their practises.

The OFT are very hot on harassment so they should be in the loop too. I would recommend penning a very detailed complaint letter to Apex and cc it to all of the above mentioned organisations - let them know in the letter you have copied it to all of them.

Lets us know what various responses you get and hope the poor treatment stops asap.

Posted: Wed Apr 11, 2012 4:12 pm
by Blaster
[quote]Originally posted by Tina S

Hi BB - it is shocking that these creditors still feel it is acceptable to treat debtors in this way irrespective of what legal protection is in place. I guess it is the same as the law, some still feel above it. I know it means further action on your part but do whatever you need to do to report these people so they are held accountable and hopefully will be forced to amend their practises.

The OFT are very hot on harassment so they should be in the loop too. I would recommend penning a very detailed complaint letter to Apex and cc it to all of the above mentioned organisations - let them know in the letter you have copied it to all of them.

Lets us know what various responses you get and hope the poor treatment stops asap.

Thanks Tina, yet more good advice. Any further action on my part is nothing compared to the stress it gives receiving this rubbish. Detailed letters are a particular art of mine anyway so I will pen such an item and run it by GT of course. And will gladly post all here as I know I'm not the only one so if it will help anyone else being harassed in this way all the better.
Kind regards
BB

Posted: Wed Apr 11, 2012 4:19 pm
by Tina Shortland
Ooh there's nothing like a well penned letter. Enjoy writing it and hope it does the trick :-)

Thanks for your valuable contribution to the forum - some people will indeed be getting the same treatment but not feel comfortable posting about it so you can be the guiding light for them too.

Posted: Wed Apr 11, 2012 10:33 pm
by Broke of London
The pen is mightier than the sword! And it sounds like you'll enjoy yourself writing this one Blaster!! Make it a belter x

Posted: Wed Apr 11, 2012 10:36 pm
by ginger3232
Reminds me of that play by Alan Bennett "Lady of Letters" :-)