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Posted: Mon May 21, 2012 9:44 pm
by coupleplus1
Hi, just after a bit of advise - DFD asked for our most recent mortgage statement as we are in our final year of our IVA (that sounds so lovely!) anyway I sent that in on the 1 May along with a property valuation from Zoopla, but I have heard nothing since.
I know I'm not in any particular rush as we actually finish in December, but I've been checking the property values on Zoopla, and ours has gone down quite significantly which I think will take us to owing about the 85%. I know Zoopla isn't as accurate as some other methods, but is it worth letting DFD know or just finding out what's happening. (sorry started rambling at the end)
I suppose what I'm asking is should I contact DFD and should I notify them about the decrease in value of property.
Andrea
Posted: Mon May 21, 2012 9:51 pm
by kazzafunk
I don't think I would worry too much. Of course if you cannot push it to the back of your mind then give them a call.
They will have to contact you anyway once they have looked at your correspondence so you can mention it then?
Alternatively you could contact declan on
dmurray@debtfreedirect.co.uk.
The only thing I would say is, all IP companies have their hands full at present with closure issues so in the grand scheme of things I think there is probably a lot of higher priority work going on at present.
I would give it a week and then contact them.
Posted: Mon May 21, 2012 9:58 pm
by coupleplus1
Thanks Kazza
I'm not unduely worried, it seems to suddenly come into my mind and I think I should do something. I'll just carrying on ticking along!
I do know the couple of times I have called them it takes an age to get through
A
Posted: Mon May 21, 2012 10:27 pm
by kazzafunk
Some IP companies have taken a lot of flak on here over the last few weeks, but I am sure that they are pulling their hair out over all the changes, extra work needed to be done etc etc.
Having worked in a busy department I know that if you are in 'arrears' with work, it increases telephone traffice and repeat enquiries. If you are happy to wait a bit for a response I think that's probably the best course of action!
Well done for being close to the end. It's a lovely feeling when you get all the completion papers through!!
Posted: Tue May 22, 2012 5:02 am
by Shining
Might be worth giving them a call or dropping them an email to clarify the position.
I sent in a valuation from a local property company who did it all by email. Forwarded this to my IP and the property is now excluded from my IVA x
Posted: Tue May 22, 2012 7:35 am
by orchid5
Hi Coupleplus i too am with DFD and was in the same situation as you last September i did as you have and didn't get an answer until January of this year as they will look at your case and review it. I also used Zoopla and sent in the copy, it might be of help if there are any properties nearby to you that are simular for sale and send in those details too which i also did, otherwise please don't worry as long as they have them, it will be sorted and as i was told by DFD when i phoned them up they will prioritise those nearer to finishing than yourself, not good but that's the way they do things added to the fact there is also the TAX/PPI problems as well, don't worry and good luck. xx
Posted: Tue May 22, 2012 9:20 am
by Declan at DebtFreeDirect
Hi Coupleplus
I’m more than happy to help, if you drop me a line - my contact details are listed in my profile, I will do what i can.
Thanks
Posted: Tue May 22, 2012 11:54 am
by Rich
send Declan an email, he will help you as he has done with many other posters
Posted: Tue May 22, 2012 7:57 pm
by coupleplus1
Thanks all for you words of wisdom and advice, Declan I have just emailed you
Andrea
Posted: Wed May 23, 2012 9:39 am
by Declan at DebtFreeDirect
Hi Coupleplus - got it!
Just responded.
Thanks
Posted: Wed May 23, 2012 9:56 am
by artemischild
Coupleplus, we actually have our very own 'Declan poking stick'. Its very effective, sharp and to be honest i think Declan loves it [;)]
Posted: Wed May 23, 2012 10:39 am
by Declan at DebtFreeDirect
I feel like a voodoo doll Arty!
Posted: Wed May 23, 2012 12:30 pm
by artemischild
We have no sympathy for you here Murray, now carry on or you shall be flogged....publically....with a dead racoon!!! [:D]
Posted: Wed May 23, 2012 8:03 pm
by coupleplus1
Just an update, got a phonecall from DFD this afternoon and we are looking at 3 weeks till we find out whether we can finish or it will be another 12 months.
Thanks all, especially Declan - I didn't expect responses so quick!
Andrea
Posted: Thu May 24, 2012 1:02 am
by MelanieGiles
That made me smile Declan. My staff in our Belfast office genuinely have a voodoo doll of me on site!!! I jest not!