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Posted: Mon May 28, 2012 9:39 pm
by No_Money
We have a natwest basic account and tried online to upgrade as we struggle to get cash in our location. Online said no 3 months ago :-(
Well rang them today, informed re IVA and straight pass! Gotta pay £8 per month but worth it so that. Don't have to run around town to get my cash...
Moral of story,.. I rejected online ring them up..

Posted: Mon May 28, 2012 9:52 pm
by 12 months to go
Hi no money

Whilst a good result why not try nationwide fr their flex account ?

You get a debit with the cash card plus account , can use any cash point and best of all free

I'm lucky having just made my last payment , but remember in the early days when £8 a few days or even a week before payday was a fortune.

Just a thought

Posted: Mon May 28, 2012 10:04 pm
by Shining
Wouldn't they upgrade to the Select Account as that's non fee-paying but you can use any cash point.

Posted: Tue May 29, 2012 6:42 am
by footiemad
Hi No Money - did you ring your local branch or was it the head office because I too was rejected online a few months ago and I really would like to upgrade? x

Posted: Tue May 29, 2012 7:13 am
by Pandy
Lesley, you cannot get a select account these days, as ours was a select one and it was changed to the basic one the same as everyone else last year.

The only accounts with the Natwest you can use any cash machine these days is the paid ones.

The free ones you are only allowed to use Natwest / RBS cash machine's or Tesco ones. I am lucky living in the city I have a Natwest near me and a Tesco which were the ones I always used before the change anyway.

Posted: Tue May 29, 2012 7:30 am
by No_Money
Hi footiemad
I called the telephone banking section re a direct debit and then asked if I could swap. They bit me through to the department that arranges it and only asked 1 question... How long have I lived at my home. Then passed!

Try it

Posted: Tue May 29, 2012 12:12 pm
by Shining
Peejayel, I have the select account, it costs me nothing each month and I can use any card machine.

I had a solo account which they changed to basic and I wasn't happy with this so applied for the Select...not select silver that costs £8.00 @ month. I applied online and was accepted, I then went in branch to chat things through absolutely dreading him saying something but he didn't.


Taken from Natwest website:

Current accounts

Select Account- our regular account that gives you flexible everyday banking with no monthly account fees.

Select Silver Account- great if you like films and music, European travel and want straightforward banking. Monthly account fee is £8.


Advantage Gold- is packed full of benefits including
up to 10% holiday discount, 5 * travel insurance and
mobile phone insurance all for just £12.95 per month.

Student Account- first year undergraduate going to
university? An account to help you while you are a student.

Posted: Tue May 29, 2012 2:06 pm
by Pandy
Sorry Lesley your right, I got my accounts muddled I was thinking of the Natwest Step Account which they changed to a basic one,
I didn't think I was allowed a select account.

Doesn't really affect me ,as I said I use the Natwest bank to withdraw money anyway as it's my nearest LOL

Posted: Tue May 29, 2012 3:06 pm
by Shining
Natwest is closest to my work but I would rather have a choice, why they allowed me to upgrade not sure but they did and I didn't question it.

I did wonder if you were thinking of the Solo account which by the way I was more than happy with. x

Posted: Tue May 29, 2012 4:59 pm
by winter_blues
I applied for the Silver Select account online at the weekend and waiting to hear the result. It's £8 per month but covers mobile phone insurance and other benefits so fingers crossed!...

Posted: Thu May 31, 2012 5:03 pm
by winter_blues
WHOOPPEEEE!!!!....got accepted for the Silver Select account today which comes with free mobile insurance and other benefits so well chuffed. The insurance alone will pay for the account which is £8 per month.

Posted: Thu May 31, 2012 7:00 pm
by Tina Shortland
Great news winter_blues sounds like a good one for others to consider too. Its nice to have something to say WHOOPPEEE about!

Posted: Tue Jun 12, 2012 3:26 pm
by greg277
i have recently (yesterday) upgraded from thenatwest basic to select silver account, the one with all the extras like mobile phone insurance and travel insurance, one very good extra for me is unlimited access to my credit file via experian

I am not allowed overdraft or chequebook, however get everything else, especially the much needed anywhere ATM access

I originally applied for this last october when they changed the rules on the old step account and was declined however it seems good account management has helped and they said there was a flag on my file with an auto approved ruling for the account upgrade

I definitely think it is worth calling rather than applying online if you are still in your IVA

It was nice to take a somewhat normal step back into regular financial world even if limited at this stage

FYI i am 2 years into my IVA

cheers all

Posted: Tue Jun 12, 2012 4:23 pm
by Shining
Hi Greg and welcome. Great news about Natwest upgrade too.

Posted: Tue Jun 12, 2012 5:46 pm
by footiemad
Hi Greg, did you ring them or visit your local branch/