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Posted: Wed Jun 06, 2012 5:55 pm
by David.gb
finished my iva 10 months ago still no closure how long is a five year agrement?
Posted: Wed Jun 06, 2012 5:58 pm
by Niobe
Hello,
It may be down to either a problem with VAT or something to do with PPI.
Which company are you with?
Posted: Wed Jun 06, 2012 7:44 pm
by David.gb
[:(!]grant thornton
Posted: Wed Jun 06, 2012 8:20 pm
by Broke of London
They were a bit slow for a while but are clearing their backlog now. You could ask them for an estimated timeline. Congratulations on completing...can't wait to be in your shoes x
Posted: Wed Jun 06, 2012 8:31 pm
by Shining
Great on completion and hopefully that certificate won't be long to follow now
Posted: Wed Jun 06, 2012 9:18 pm
by ducky
Hi David
I'm with same firm and paid off 10 mths ago got my CC a week ago -send customer services with IVA FORUM at the top and keep doing it till they send a reply (keep copies too)
Good luck [:D]
Posted: Thu Jun 07, 2012 12:23 am
by MelanieGiles
Get Karol, their Customer Services Manager who posts on the forum, to look into this for you. She has worked wonders in dealing with other complaints, and I am sure her intervention would speed things up for you.
Posted: Thu Jun 07, 2012 9:56 am
by Grant Thornton
Good morning David.gb,
Thank you for your post above.
In order that our Closure Team can look into this matter for you, please email them at
iva.closures@uk.gt.com.
We look forward to hearing from you.
Kind regards
Grant Thornton