www.iva.co.uk

I successfully completed an IVA with Grant Thornton in August 2011. I still haven't received my Completion Certificate yet and the latest email from the GT closure dept. states that one of my creditors was doubly paid and they need to get a refund from this creditor and re-distribute this payment to the other creditors to 'equalise' the IVA repayments. The annoying/infuriating aspect of this is that the double payment error should have been discovered long before the end of the IVA. I am not responsible for this error and yet l'm penalised by not receiving my Completion Certificate - 13 months and still rising, after last payment. Also, to add insult to injury, the payment default represents only 2% of the IVA. There is something radically wrong with my situation - surely there should be a protocol/law in which IVA Completion Certificates must be issued within a time frame of say 6 months after last payment. Please advise on what action l can take in order to conclude this sorry state of affairs.

Hi and I can imagine your frustration as I would be the same, penalised for an error out of your control.

Karol from GT may be able to assist and hopefully will pick up on this later

Which creditor has been overpaid? We are hearing a lot of cases have not been able to be closed due to overpaid dividends - one does have to wonder how this can happen.

It does seem very unfair on the individual ....I can imagine the frustration...even though you have finished paying each month until closure etc the windfall clause still exists and you cannot properly settle into debt free life.

Hope it arrives soon for you .