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Posted: Wed Sep 12, 2012 10:48 pm
by magicmanpaul
Hi

I have approached Norton Finance and they are saying I qualify for an IVA to resolve the £17k of debt. Are they any good - they have my debit card details to ensure my payments to start with but am in the "cooling off period" - is this right or should i look elsewhere?

thanks

Paul

Posted: Wed Sep 12, 2012 10:55 pm
by Niobe
Hi and welcome.

I wasn't aware that Norton Finance did IVA's? I thought they were just a loan company?

I would make sure they cannot take any payments out of your account as at best they will transfer you to an IP at a cost (that is if they do this sort of thing)

Visit www.iva.com for a list of companies and reviews and give one or two a ring for some free advice.

Posted: Wed Sep 12, 2012 10:59 pm
by 4kidsnocash
personally i would look at a list of companies as Niobe has suggested

Posted: Wed Sep 12, 2012 11:01 pm
by Niobe
I've just googled them and they are known as Norton one stop. The info on the site is very sketchy and they pass on their details to Price Sterling (also part of the Norton Group) who I've never heard of and you will pay an upfront fee for them to 'introduce' you to their IP company.

Please check out a couple more companies before making a decision.

Posted: Wed Sep 12, 2012 11:15 pm
by magicmanpaul
Hi

As i'm very new to this - anyone you would recommend?

Posted: Wed Sep 12, 2012 11:19 pm
by kazzafunk
Take a look at the experts on this site. You can google them and see that they all have good reviews.

Posted: Wed Sep 12, 2012 11:22 pm
by Heretoday
One of the most helpful Insolvancy Practioners that post on here is Melanie Giles. My IVA was not with her but have seen nothing but good feed back for her and her staff.

But as many will suggest there are a number of companies that you can check out on iva.co.uk

You should speak to 2-3 of them and pick the one you feel comfortable with. Also read the forums and see which companies have praise and those who have horror stories.

Posted: Wed Sep 12, 2012 11:24 pm
by Niobe
You can either look at the experts that post on here via the 'Ask thw experts a question' link on the left hand side of the page or visit www.iva.com for a list of companies and give one or two a ring for some free advice.

Personally speaking, I wouldn't touch Norton though.

Posted: Thu Sep 13, 2012 12:10 am
by MelanieGiles
Thank you to Heretoday for the kind comments. We'd be glad to help if magicmanpaul wishes to contact us.

Posted: Thu Sep 13, 2012 8:18 am
by Karen.mg
Hi magicmanpaul, I would also give the same advice to look around as the others have posted. Also before any money is deducted from your account via your debit card I would ring your bank and ask them how best to stop the company from taking any money as you ave willingly given over your card details. I think you need to speak to norton at the first instance to request they do not take anything , also put it in writing to them, if no joy this way the only other option is to cancel your card with the bank.

Good luck xx

Posted: Thu Sep 13, 2012 8:36 am
by orchid5
Hi magicmanpaul, i too would speak to both Norton and your bank, i echo what has already been said re shopping for a firm to represent you as 5/6 years is a long time and you need to maintain a good relationship with your IVA company, you would do well to look at Melanie's firm, i certainly would've chosen it had i not already been in my IVA a year before having stumbled across this forum. Good luck and hope you get sorted soon. x

Posted: Thu Sep 13, 2012 10:42 am
by artemischild
What i would have done (if i was at the start) is go here http://www.iva.com/iva_companies/ and see who comes top of the ratings!! I would then contact the top few and get advice from all.....but start at the top [;)]

It may also be worth noting that in the review some of the 'larger' companies dont do too well'!!!

Also read through a few posts on this forum that mentions companies, im sure you'll ger a feel for who is having the most issues with whom!


Arty

Posted: Thu Sep 13, 2012 6:00 pm
by orchid5
Lol Arty, i know exactly what you mean ;)

Posted: Thu Sep 13, 2012 6:32 pm
by Niobe
I think most of us would have chosen a different path it we'd known about this forum beforehand.

Having said that, I've been quite happy with my IP so far.

Posted: Thu Sep 13, 2012 6:46 pm
by orchid5
I quite agree with you Niobe, i up to now really haven't had a problem with my IVA firm and it does seem a shame that right at the end problems have arisen, hey ho who said life was easy!