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Posted: Mon Oct 01, 2012 9:10 pm
by Tara.ch
Hi just paid my last payment, asked for the completion cert and today recieved email saying it was passed to review to make sure all obligations are made etc and that completion can take 6 month. Its a Grant Thornton case and I can see lots of posts saying they take an age to complete. If all payments are made and up to date why does it take so long and what exactly does the completion process entail. I have paid for 5 1/2 years, now we just want closure. Any advice?

Posted: Mon Oct 01, 2012 9:20 pm
by luluj
Well done for reaching the end .... Unfortunately closure does take time and patience is required. The process length depends on whether all your creditors have submitted their claims amongst other actions...if there was any potential ppi then this would be investigated etc....until your certificate is issued you will remain under the terms of you IVA so any windfalls etc will still need to be declared ......the main thing at this stage is to ensure your monthly payment has been cancelled and enjoy debt freedom....you have come along way and need to be proud of it !

Posted: Mon Oct 01, 2012 9:25 pm
by geordie123
you will have to have endless patience. we paid our final payment May 2011 and still waiting.

Posted: Mon Oct 01, 2012 9:25 pm
by Niobe
Hi and welcome.

Unfortunately it does take time for completion due to making sure that all of the payments to your creditors have been made.

There is a possible problem with PPI if you have ever taken it out or tried to claim it?

Posted: Mon Oct 01, 2012 10:14 pm
by tj72
thanks for the replies.
It took some finishing as i lost my job half way through so had to extend, luckily i got another job within a few weeks so the 3 month break they allowed was enough to tied us over. Luluj I have cancelled my standing order and looking forward to our first wages without the big chunk going out.
We will just have to keep fingers crossed that the discharge comes sooner rather than later so we can be completely free.
As for PPI we only had it on one loan but we actually used it when my partner had a few month of work due to injury so as far as I know we can't reclaim that one. As for credit card charges, a bank has offered to reduce balance we owe directly with iva company for the amount they have awarded and i have sent GT a copy of this letter informing them.

Posted: Mon Oct 01, 2012 10:17 pm
by tj72
By the way Tara.ch and tj72 are same person due to registering myself and the iva experts registering me also.

Posted: Mon Oct 01, 2012 11:17 pm
by MelanieGiles
I wonder if Karol would be able to post up a note explaining to GT clients why their cases are taking so long to close, and what tasks have to be carried out within the closure period that could not be carried out prior to closure. There may be very good reasons for this, but for the benefit of the many posts we now have on the forum about this subject, I feel sure that some word of explanation would be welcome.

Posted: Tue Oct 02, 2012 4:45 pm
by Foggy
It would be interesting, Mel, but such information is rarely forthcoming from GT.

Posted: Tue Oct 02, 2012 10:41 pm
by MelanieGiles
I am not sure why that is Foggy - I regularly speak to the guys at GT and they seem quite happy to share their position - as has Karol on many occasions on this forum.

Posted: Wed Oct 03, 2012 9:58 am
by christine53
I took my IVA out with Blair Endersby in April 2006,but was passed over to Grant Thornton in 2011, I finished paying my payments in April 2011, but here i am in Oct 2012 and no sign of being signed of,,communication is very sparse from them, and now they are saying that Blair Endersby overpaid some of my creditors and that until they can claw this money back so that they can pay of equal payments to the creditors,,i,m not impressed and have now put in a formal complaint to them,It has cost me money to keep phoning them and is stressing me out,,so have now put in a formal complaint,,as far as i,m concerned,i have fullfilled my part of the contract.

Posted: Wed Oct 03, 2012 10:14 am
by angelbear
9 months and counting since final payment! turns out they were waiting for a reply from a creditor I didnt even have a agreement with! they said hopefully by christmas! grrrrr :(

Posted: Wed Oct 03, 2012 11:23 am
by MelanieGiles
Some of these issues do seem to be taking an incredibly long time to resolve, but I know that GT are very aware of the stress delayed closures are causing their clients and are doing everything they possibly can to speed matters along.

Posted: Wed Oct 03, 2012 10:04 pm
by Fuloola
I completed my IVA in July 2011, I phoned GT and asked how long my completion certificate would take and they said between 5-6 months!! I finally recieved my paperwork August 2012! I had made numerous phone calls over the past year chasing it up and they told me it's taken so long because they took over Blair endersby clients and they've had a back log to work through [:)]

Posted: Wed Oct 03, 2012 10:44 pm
by geordie123
christine 53 this is exactly the same as us. finished May 2011 and same reason for not getting our cert

Posted: Wed Oct 03, 2012 10:48 pm
by MelanieGiles
I guess if you keep chasing you will get there in the end - it is a shame things are taking so long but hopefully there is an efficient closure team in place now and the timelags will be reducing.