Posted: Thu Nov 01, 2012 9:25 pm
YIPPEE
True to her word on her return from a few days off, Judith at DFD emailed me today; i was expecting to be given an approx timescale for closure, but attached to the email was my completion certificate, with the original in the post.
Funny thing is I was that gidddy with excitemt reading it on my recently purchased iphone i deleted the email, certificate and all !! ( 5 wks on and i still cant grasp the b***** thing properly )
I do feel however that had i not involved Judith , DFDs complaints & customer care manager, that my situation would have just trundled along at a snails pace, as I have found over the last 6 months since making my final payment I have had to push them all the way; but perhaps as my 1 creditor that hadnt claimed had until Weds last week to claim, that maybe to enable the certificate to be issues 8 days after this deadline, perhaps means a lot of work had already been done in the background.
Equally, I picked tips up from the forum regarding not just sitting back and hoping for the best and also this is how I learned of judiths very exiastance
Orchid5 Im rooting for you and hope that you will see some progress over the coming weeks.
Good luck all and as i will continue to post as indeed i have for the last 6 months since making my last payment[:)][:D][8D][:I][:p]
True to her word on her return from a few days off, Judith at DFD emailed me today; i was expecting to be given an approx timescale for closure, but attached to the email was my completion certificate, with the original in the post.
Funny thing is I was that gidddy with excitemt reading it on my recently purchased iphone i deleted the email, certificate and all !! ( 5 wks on and i still cant grasp the b***** thing properly )
I do feel however that had i not involved Judith , DFDs complaints & customer care manager, that my situation would have just trundled along at a snails pace, as I have found over the last 6 months since making my final payment I have had to push them all the way; but perhaps as my 1 creditor that hadnt claimed had until Weds last week to claim, that maybe to enable the certificate to be issues 8 days after this deadline, perhaps means a lot of work had already been done in the background.
Equally, I picked tips up from the forum regarding not just sitting back and hoping for the best and also this is how I learned of judiths very exiastance
Orchid5 Im rooting for you and hope that you will see some progress over the coming weeks.
Good luck all and as i will continue to post as indeed i have for the last 6 months since making my last payment[:)][:D][8D][:I][:p]
