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Posted: Mon Dec 24, 2012 6:23 pm
by andye
Still waiting on completion certificate,finished my iva in aug2011.We are about to enter 2013,that is coming up to 16 months.Is there no time limit???

Posted: Mon Dec 24, 2012 6:28 pm
by Foggy
It would appear not, depending upon the reasons for the delay, andye.

There have been a lot of delays, caused initially but VAT issues and now by PPI claims.

Has your IP mentioned PPI to you ? Who are you with ?

Posted: Mon Dec 24, 2012 6:41 pm
by dunkynuts
who are you with Andye?

Posted: Tue Dec 25, 2012 7:49 am
by Niobe
He is with DFD.

They seem to be on a par with GT at the moment with sending out completion letters.

Posted: Tue Dec 25, 2012 9:28 am
by andye
Yes i am with dfd,with the experience i have had i could not recommend an iva to anyone.Also i have had no mention of ppi,just loads of lies(timescales) off dfd.The best one being it`s going through today and i will personally call you back if there is any problems.lmao..

Posted: Tue Dec 25, 2012 10:18 am
by Foggy
Andye ---- I feel it's not the IVA per se that you would not recommend, but maybe one provided through DFD !

As Niobe says, it seems DFD and GT are in a race to the bottom at the moment, both taking extraordinary times to issue certificates, and both blind to the anguish this causes (neither seem able to communicate either).

However, we have excellent providers who are issuing certificates within months ( weeks in some cases) ---- it does beg the question -- why some and not others ?

Posted: Tue Dec 25, 2012 10:22 am
by Niobe
I agree Foggy, I think it is DFD he is talking about rather than an IVA. DFD are getting as bad a reputation as GT and don't even have a representative on here anymore.

Posted: Tue Dec 25, 2012 10:34 am
by TheArtist
It does prove Foggy that, in the case of some companies, completion certificates can be issued within a reasonable timescale. I'm sure it cannot be that difficult for the FSA to legislate that, say, after, lets be generous, six weeks from final payment, an investigation could be conducted as to why a CC hasn't been issued. It is not law IPs investigate PPI and such like. Should a very good reason not be given for the release of CCs, then a heavy fine be put in place. This ineptitude by some IPs need to be stopped and I guess it will take court action to do it. It only takes one successful case to force IPs to do what is fundamentally correct and proper.

Posted: Tue Dec 25, 2012 12:59 pm
by outofpocket
It seems that more companies are happy to take your money monthly hassle you for every penny but once complete they don't want to know you and will just do what they want. I have a feeling that it needs some serious regulating.