www.iva.co.uk

So, been promised my certificate will be arriving before Christmas, continually chased it- waiting the 10 working days for an email from the closure team only to be today today that ppi now needs to be investigated! I've continually told gt tha I have never been Mis sold an never Evan had the protection on my loans so how can I behave been Mis sold- complete waste of time! Was told in the Summer that I would receive a deceleration letter to sign - which they never sent and now by law they have to investigate! What a waste of time, money and energy'!

At this rate the iva will be off my credit file before I get the closure documents!
Rant over, sorry just really angry!

Very similar to me and it seems the story changes from 1 week to the next. No declaration in the summer, no form when I chased and now this!...But the thing they seem to be forgetting above all else is that they agreed to conclude matters after 66 months when we went to court, not what will be over 72!

If GT had performed as promised the PPi issue would not now be an issue as we would all have our CCs. As they have said in a separate email on a previous post the requirements have changed only recently.

And don't think the IVA will be off your record soon as it won't be until GT say it can be!....

Same here. Told my final distributions would be made mid Jan and CC to follow. Now being told further delay due to PPI even though had the conversation nearly 9 months ago agreeing no PPI to claim.

Foggy has eluded that GT are working something so that IVA's can be closed and PPI claimed after but GT don't seem to want to comment.

The lack of communication and customer service is shamefull.

"GT are working something so that IVA's can be closed and PPI claimed after but GT don't seem to want to comment."

From the couple of GT emails posted by other GT clients, something like this this is in the offing, along the lines of Cleardebt and Payplan.

Hopefully this will end the log-jam.

looking at all the negative posts it is about time GT got their act together, surely some one from the partner side of GT should trying to rectify all these problems , after all they have been on going for such a long time now.

I really feel for Karol she seems to be the only one bothered

These Pr***s must be having a right laugh at "customers expense" either that or they are just sick individuals who take pleasure in keeping people hanging on for CC's. GT and others make promises (just like politicians) and then just carry on knowing that there isn't alot "clients" can do if they dont stick what has been promised. What a shabby way to treat people who genuinely want to get themselves out of debt and back to some kind of normality. I suggest that the industry is woefully under- regulated and think that until something is done by government or regulatory bodies, that sharp practice will carry on and probably increase!!

Still, not one of the companies has responded to the question of being linked to claims management firms which i have asked quite a few times on this and other forums. What are you hiding? or if there is nothing to hide please refute the allegation that you are indeed in cahoots with Claims management hyenas (have you noticed that they hunt in packs?).
Regards iamfubb2

The partners at GT are doing whatever they can to get cases closed as quickly as possible. I have made them aware of the issues currently being reported on this site, and they are aware of the discontent amongst forum posters. I do hope that we will see some movement in this shortly.

What is the issue you want to know about claims management companies iamfubb2? No-one is deliberatly avoiding your question - I just don't recall seeing anything being posed. Anyone that thinks the insolvency profession is "under-regulated" must be grossly mis-informed. We are one of the most highly regulated professional bodies in existence in general terms.

I dont know that they give a hoot though mel. Have you over a barrel mentality!!!

Shame.

Paul

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MelanieGiles

The partners at GT are doing whatever they can to get cases closed as quickly as possible. I have made them aware of the issues currently being reported on this site, and they are aware of the discontent amongst forum posters. I do hope that we will see some movement in this shortly.

What is the issue you want to know about claims management companies iamfubb2? No-one is deliberatly avoiding your question - I just don't recall seeing anything being posed. Anyone that thinks the insolvency profession is "under-regulated" must be grossly mis-informed. We are one of the most highly regulated professional bodies in existence in general terms.

The statement that you have made GT "aware" of discontent over closures does not need an answer.

My point about links to claims companies is that such a marriage could be seen as a conflict of interests and may be the cause of delayed or non receipt of CC's. It is also a question of being open and transparent in the way business is conducted between IP's, IVA firms and Claims management companies, personally i can't see a problem with admitting it, unless it does have a certain hidden undercurrent or agenda. Lastly this is not a personal attack on you or anyone else on this site, i think the work, time and sound advice that you and others give (for free in your own time) is most valuable and much appreciated.
Regards iamfubb2

If IPs choose to have a financial interest or arrangement with a claims management company of their choice, there is nothing to stop them doing this so long as they are not enforcing the use of that company on their clients, they are allowing the client to exercise a free choice, and that the transactions between same are completely transparent.

IPs are not allowed to accepte commissions or any other forms of inducement as a result of referring cases or accepting referalls from other parties. If a share of fees is agreed between the claims management company and the IP, these funds have to be introduced into the IVA for the benefit of creditors and the IP is not allowed to benefit financially.

Does this help at all?

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MelanieGiles

If IPs choose to have a financial interest or arrangement with a claims management company of their choice, there is nothing to stop them doing this so long as they are not enforcing the use of that company on their clients, they are allowing the client to exercise a free choice, and that the transactions between same are completely transparent.

IPs are not allowed to accepte commissions or any other forms of inducement as a result of referring cases or accepting referalls from other parties. If a share of fees is agreed between the claims management company and the IP, these funds have to be introduced into the IVA for the benefit of creditors and the IP is not allowed to benefit financially.

Does this help at all?

Please could you read and comment on the post made by Spaceblimp entitled, "GT complaint 18 months waiting on CC".Unethical, unprofessional and totally indefensible!!

iamfubb2 .... this forum is unable to make specific comment about individual cases.
As you are more than aware we are here to offer general support, advice and friendship to those that are embarking, going through and ending their IVA journeys. Specific case advice should come direct from the individual IP's representing forum members as everyones proposal document is "individual".

It is very unfortunate that the issue of PPI is having an impact on a number of forum members at present, and as explained in many a forum post, it is hoped this will be resolved soon to enable full closure.

luluj....The first line of your post reads exactly the same as a government response to a specific question that they want to avoid answering!?

I merely wanted Ms Giles opinion on this matter, seeing that she is more than qualified to give it as an IP and forum expert.

A lot of people asking for help on the forum have already drawn a blank from their own IP and where possible are after specific advice.

Nothing wrong with asking those questions and if some one is able and willing to offer you specific advice then even better.

Who can give specific advice regarding GT cases ? I am afraid that falls to GT !

This has been going on ad infinitum .. we all know the current problems with GT. We all know that their customer service does not meet with client's needs, at least in so far as closures go (other wise there wouldn't be the complaints on here and elsewhere).

We now know, from emails to other clients posted here, that GT are working to get a Mass Variation through so that they can close pending PPI.

This is not just a GT problem, many firms have been through the same mill recently. It's probably been exacerbated by the sheer numbers of GT clients.

Communication has been abysmal, regarding progress ( or lack of) on cases and in informing clients to expect phone calls from a third party claims company regarding PPI. For such a prestigious organisation it has been clumsy. to say the least.

Karol and her immediate colleagues are, probably, as upset by all of this as the clients are. I know how frustrating it is to want to give good service, yet be hamstrung by those higher up in the organisation, rules and politics!

Until such time as GT get the Mass Variation done there is little more that we can do as a forum. Individuals can lodge complaints -- I have posted the procedure numerous times. But, to be frank, it would be best to let them get on with the job in hand and sort this out.