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Posted: Wed Jul 03, 2013 6:34 am
by mandamoo
I have been awaiting the outcome for a ppi claim against m and s,The financial ombudsman has had my claim for 18 months now and I am waiting to have it allocated to specialist assessor as I have an iva..is this normal? I have had 12k paid out for lloyds tsb with no problems at and obviously this went straight off my iva and I saw nothing.
Posted: Thu Jul 04, 2013 12:17 am
by MelanieGiles
I gather that some claims are taking this long, but that the Financial Ombudsman are trying to speed things up at present.
Posted: Thu Jul 04, 2013 8:35 am
by orchid5
Hi Mandamoo and welcome to the forum, sadly I think because of the upsurge of claims over the last 18 months both by the general public as well as by claims firms the ombudsman is inundated at present. I know that the FO themselves have said it could take up to 18mths for resolution, so hang in there and fingers crossed it will be sorted soon, good luck.