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Posted: Mon Aug 05, 2013 12:33 pm
by Shelene
hi,

I finished payments for my IVA May 2012 and am still waiting for completion certificate :-( I am with DFD and am stuck in this PPI hell hole, EIF have had my case si ce last year and have jjst received 3 more authority to act forms to sign - again!!! Two of these are for companies that were not even part of my IVA creditors, and were old debts paid off before my IVA - surely this has nothing to do with my IVA????and should not hold up my completion certificate??

Posted: Mon Aug 05, 2013 12:38 pm
by Foggy
Hi Shelene. They will investigate PPI from whatever source -- the creditor doesn't have to be included in your IVA. A PPI refund is an asset wherever it comes from.

Posted: Mon Aug 05, 2013 7:40 pm
by orchid5
Isn't it a shame that we are still seeing complaints about this company, if I was someone looking to employ or recommend a CMC then they wouldn't be this one!

Posted: Mon Aug 05, 2013 8:03 pm
by Shelene
It just doesn't seem right, I'm very sure I'm not owed any. PPI, but if I was owed anything;: from companies paid off before the IVA then u would think it wouldn't be included. , also that my IVA was settled over a year ago via F&F settlement.
Can they legally force me to sign authority to act forms for previous creditors not in my paid up IVA?
I'm fed up with all this now :-(

Posted: Mon Aug 05, 2013 11:20 pm
by Gina.gu
I had trouble with EIF I told them I was not mias sold and wasn't going to claim it. DFD sent me a disaclaimer to sign (that I wouldn't try to claim ppi after my iva from companies on my iva) I signed it and completed. My iva via a f and f offer However I had to fight for this via the compaints procedure.

Posted: Mon Aug 05, 2013 11:27 pm
by Gina.gu
Sorry about the spelling my keyboard is stuck :/ don't sign them if you have not been mis sold and chase up your completion cert :)

Posted: Tue Aug 06, 2013 3:49 pm
by Samantha.jj
I signed just to get my closure cert. I was told closure would not go ahead without ppi being looked in to. I insisted I didn't have any, they searched and found some on a credit card from 1998, they are pushing to get a payment of £8.31 off Barclaycard. I would think admin costs eic more to push for this claim but I have my closure cert so they can do what they like.

Posted: Tue Aug 06, 2013 6:01 pm
by Shelene
What's the difference between a closure and completion certificate? Can u use this to sort out credit file etc? It says on my credit report that I still have an 'outstanding public record' and a few creditors still have me as defaulting :-(

Posted: Tue Aug 06, 2013 7:35 pm
by Samantha.jj
Sorry I meant completion certificate, I only received mine in June so I haven't even checked my credit files yet. I have checked the insolvency register and I am of that tho. From what I gather the defaults should drop off after 6 years of the beginning date of your iva, but you would have needed your completion cert, which your ip should have sent to your creditors. I believe you can send a copy of the certificate to the credit agencies and ask they amend dates tho.

Posted: Tue Aug 06, 2013 7:48 pm
by Judith Anderton
Dear Shelene,
Please contact me directly via the email address in my profile. This will allow me or a member of my team to discuss your issue in further depth.

Regards,
Judith Anderton

Posted: Tue Aug 06, 2013 8:43 pm
by Shelene
Hi Judith, I can't seem to find an email address in your profile just a link to DFD website, could you pm me or direct me where to find it please

Posted: Tue Aug 06, 2013 9:20 pm
by Foggy
Shelene, I believe it's the address in Judith's signature, not profile.

DFDForumSupport@fairpoint.co.uk

Posted: Tue Aug 06, 2013 10:17 pm
by marsha1
I am waiting for my CC also and stuck in the PPI thing. However I emailed DFD I think it was Matt form this forum and I got a very prompt reply saying that they can close my IVA and deal with PPI seperately but there has to be a variation meeting and creditors need to agree, so I am waiting for a variation meeting date now. Why does this need to happen I wonder.
Anyway the reply stated that they have to give creditors 28 days notice for the meeting, so I am still waiting but only made last payment in November 2012 so not half as bad a some.

Posted: Wed Aug 07, 2013 1:01 am
by MelanieGiles
Why do they need a variation meeting, when a simple assignment of your claim to them ought to suffice?

Posted: Thu Aug 08, 2013 9:21 am
by Shelene
Thanks foggy that's great, Marsha1 sounds at least that you making some progress, hope it goes okay x