Page 1 of 1
Posted: Sat Aug 31, 2013 12:13 pm
by Claire.kh
i have iva that comes out the 5th of this month it is my 57th payment never missed a payment it looks like miss calculated this month what happens if i miss it will they take a week later its with grant thorton
Posted: Sat Aug 31, 2013 12:29 pm
by plasticdaft
how is the payment normally made? Let them know ASAP and I am sure it wont be a problem.
Paul
Posted: Sat Aug 31, 2013 12:33 pm
by Foggy
I am sure it can be sorted easily -- better to go to them with the problem and your intended solution, rather than wait for them to come to you
Posted: Sat Aug 31, 2013 2:39 pm
by Claire.kh
thanks for the advice i will ring them monday when they open
Posted: Sat Aug 31, 2013 2:50 pm
by Shining
I'm sure they'll be understanding as it's only going to be a week over the date you would normally pay.
Posted: Sat Aug 31, 2013 5:52 pm
by joanna144
One month I did not have enough on the payment date as I had not been paid on time. I contacted GT customer services by email and by phone. Spoke to my bank who stopped the direct debit for that month and I then paid GT by standing order when I had the money and the bank reinstated the dd the next month so I did not have bank charges. GT were really good as occasonally they can be.