Posted: Mon Sep 23, 2013 7:38 pm
I have been patiently emailing GT for updates on the status of my closure since April 2013 (my final payment was in April 2012)... and was told that it had to go to MVM etc etc.
In June I was told that my case was at the MVM on the 24th May and was in the final stages and required a review my case would be closed four to six weeks of this meeting date, which meant that I should see it closed by end of June / beginning of July...
Middle of July I get told that my case is still with the closures team for the final administration and that my case would be closed no later than end of August but they have a high volume of cases (which I would agree with considering the amount of equally frustrated customers on this forum).
End of August... still nothing, so I again sent a polite email asking for an update, and pointedly remind them of the previous emails.
Beginning of September, I'm now not given a date for closure but my case is still with the closure team and going through the final stages (I wonder how many stages there are within the final stage???). However, a final review is still required(??!!) and my case should be closed in the coming weeks...
Should I be hopeful that I should see something this side of Christmas??
However, judging from some of these forum posts I'm looking at a particular battle as I'm looking to apply for a mortgage in the coming years but sounds like I won't get very far...
*sigh* - appreciate that there are a lot of you in the same position, but it's been a long 7 and a half years and I really want to move on...
In June I was told that my case was at the MVM on the 24th May and was in the final stages and required a review my case would be closed four to six weeks of this meeting date, which meant that I should see it closed by end of June / beginning of July...
Middle of July I get told that my case is still with the closures team for the final administration and that my case would be closed no later than end of August but they have a high volume of cases (which I would agree with considering the amount of equally frustrated customers on this forum).
End of August... still nothing, so I again sent a polite email asking for an update, and pointedly remind them of the previous emails.
Beginning of September, I'm now not given a date for closure but my case is still with the closure team and going through the final stages (I wonder how many stages there are within the final stage???). However, a final review is still required(??!!) and my case should be closed in the coming weeks...
Should I be hopeful that I should see something this side of Christmas??
However, judging from some of these forum posts I'm looking at a particular battle as I'm looking to apply for a mortgage in the coming years but sounds like I won't get very far...
*sigh* - appreciate that there are a lot of you in the same position, but it's been a long 7 and a half years and I really want to move on...