Posted: Fri Jan 10, 2014 4:55 pm
Credit Report
Hi
I am totally confused, Background - I am with Clear Debt, Completed in Sept after 5 years, I no longer pay anything, Then received a letter saying it would be extended for another year due to PPI, The company they use to track PPI sent me some letters which I returned in November, I called them in December and they still hadn’t sent them off to creditors, Why did they take so long to submit these PPI claims, These have been going on for years so why not of submitted them while I was still paying into my IVA.
My main question is I spoke with my supervisor who advised that they don’t know how long it will take, A new rule means they can’t give me my certificate and regarding my credit file, Even though this September will be 6 years so Id assume everything to clear on my file (With or without a Completion certificate) they advised it will stay on my file 12 months from the date I receive my certificate, I thought by law my credit file should be cleared after 6 years? Why after waiting all this time does it stay on another 12 months from completion, Although has no issues the whole 5 years until now, I feel mislead and miss informed with all of this.
Regards
Hi
I am totally confused, Background - I am with Clear Debt, Completed in Sept after 5 years, I no longer pay anything, Then received a letter saying it would be extended for another year due to PPI, The company they use to track PPI sent me some letters which I returned in November, I called them in December and they still hadn’t sent them off to creditors, Why did they take so long to submit these PPI claims, These have been going on for years so why not of submitted them while I was still paying into my IVA.
My main question is I spoke with my supervisor who advised that they don’t know how long it will take, A new rule means they can’t give me my certificate and regarding my credit file, Even though this September will be 6 years so Id assume everything to clear on my file (With or without a Completion certificate) they advised it will stay on my file 12 months from the date I receive my certificate, I thought by law my credit file should be cleared after 6 years? Why after waiting all this time does it stay on another 12 months from completion, Although has no issues the whole 5 years until now, I feel mislead and miss informed with all of this.
Regards