Posted: Sat Jun 28, 2014 3:32 pm
Hi All,
My husband lost his job 3 months ago, we contacted GT at the time who advised us to get in touch if we couldn't pay. We have struggled to pay since March so contacted them at the beginning of June to ask for help in the form of a break, they have emailed for confirmation of p45 & bank statement to show lack of wages, which we sent.
Our payment is due today so will go out of the bank on monday and we have had no decision from them as to whether they will grant a payment break.
My husband rang GT yesterday and their response was 'we are still waiting for a decision to be made and we usually need 10 days notice to authorise this. When it was pointed out he had been given much more than 10 days, the response was 'well all you can do is check your bank on monday to see if the payment has been processed'.
My husband starts his new job on 7 july but doesn't get paid until the end of the month so if GT take the payment we are left with £39 for food, school dinners and petrol to get us both to work for at least 3 weeks as his jsa stops. Can I stop the direct debit myself?
I am worried sick, my family have been great giving us food parcels when they can but we can't live on £39 for 3 weeks. Any advice would be great.
My husband lost his job 3 months ago, we contacted GT at the time who advised us to get in touch if we couldn't pay. We have struggled to pay since March so contacted them at the beginning of June to ask for help in the form of a break, they have emailed for confirmation of p45 & bank statement to show lack of wages, which we sent.
Our payment is due today so will go out of the bank on monday and we have had no decision from them as to whether they will grant a payment break.
My husband rang GT yesterday and their response was 'we are still waiting for a decision to be made and we usually need 10 days notice to authorise this. When it was pointed out he had been given much more than 10 days, the response was 'well all you can do is check your bank on monday to see if the payment has been processed'.
My husband starts his new job on 7 july but doesn't get paid until the end of the month so if GT take the payment we are left with £39 for food, school dinners and petrol to get us both to work for at least 3 weeks as his jsa stops. Can I stop the direct debit myself?
I am worried sick, my family have been great giving us food parcels when they can but we can't live on £39 for 3 weeks. Any advice would be great.