www.iva.co.uk

Hi, I have been in my IVA with DFD for over 3 years with an original debt just shy of £39,000.

I have made 31 contributions of £276 (£8556)and recently completed on the sale of my house (£34,000 proceeds)so that I could pay off my IVA early.

DFD have now received over £42,500 with a further £6000 PPI refund pending in the next couple of weeks.

Have you any experience with offering creditors more than the original agreement (47p per £) but less than 100p per £ as the fees worry me so much?

I was told all along not to worry about the fees but in trying to do the right thing and get it paid off I now face fees of £8500 and to be honest their correspondence and service have been so poor it's making me feel annoyed!

8500 in fees seems rather high to me


Paul

Hi

15% of money paid in can go on fees plus the original nominee fee so 8k may be correct i'm afraid

Regards

Am I correct in thinking that if 100 pence per £ is available to repay then I am responsible for paying the fees on top of the original debt?
I don't have a problem paying back 100% of original debt as that's why I sold my house but I'm not overly happy with the thought of paying £8.5k for what I consider to be a poor service on top! I have done ALL the chasing, they never call when they say they will and it takes at least 3 calls to extract all the information you need, especially as the staff contradict each other.

For the amount of money DFD make in fee's, would be nice if they employed more staff as it always takes 30 minutes to get through. I spoke to one of them the other day for a form which needed sending to me to sign, and he never sent it!!! all that time for nothing. Know what you mean about poor service.