Posted: Sun Nov 16, 2014 6:52 pm
Hi,
I took out an IVA in 2009, which ended early with a third party settlement settlement in 2013.
During the IVA, my IP did PPI reclaim search with a 3rd party company and added on 360 quid for this to the IVA, the outcome was nothing worth pursuing. I thought nothing more of the matter.
Out of the blue, this Sept I was contacted by RBS who said they thought I was missold a PPI on a loan that I had, I paid 3 years before the IVA, then it got included (last 1 year of payments).
So after 2 months and many forms and calls, they wrote to me Friday saying they agreed to pay me 1100 due to misselling. I thought ok that's cool as out of the blue...then under the payment section in letter it said " As you are currently in an IVA and your finances are being managed by a IP, we have paid them directly."
I thought that is a bit strange. So called them up and got put through to a call center in Philippians..they said to fax over my document to show that I was no longer in an IVA...but couldn't really help me. They said it may be escalated but the money, a cheque, was sent out on 12th,. Now they did this BEFORE they wrote to me as I only received the letter on 14th from them. It also says in letter if i am not happy with the amount they are paying to get in contact in next 28 days.
i find this whole thing very odd. Completely out of the blue, and even after my IP assured me that no PPI claim would happen in IVA now they pay out only to pay the IP directly.
Am I due any money from this? Am I due no money from this? Am I due all the money from this?
What do I do next?
Any help would be great!
Thanks.
I took out an IVA in 2009, which ended early with a third party settlement settlement in 2013.
During the IVA, my IP did PPI reclaim search with a 3rd party company and added on 360 quid for this to the IVA, the outcome was nothing worth pursuing. I thought nothing more of the matter.
Out of the blue, this Sept I was contacted by RBS who said they thought I was missold a PPI on a loan that I had, I paid 3 years before the IVA, then it got included (last 1 year of payments).
So after 2 months and many forms and calls, they wrote to me Friday saying they agreed to pay me 1100 due to misselling. I thought ok that's cool as out of the blue...then under the payment section in letter it said " As you are currently in an IVA and your finances are being managed by a IP, we have paid them directly."
I thought that is a bit strange. So called them up and got put through to a call center in Philippians..they said to fax over my document to show that I was no longer in an IVA...but couldn't really help me. They said it may be escalated but the money, a cheque, was sent out on 12th,. Now they did this BEFORE they wrote to me as I only received the letter on 14th from them. It also says in letter if i am not happy with the amount they are paying to get in contact in next 28 days.
i find this whole thing very odd. Completely out of the blue, and even after my IP assured me that no PPI claim would happen in IVA now they pay out only to pay the IP directly.
Am I due any money from this? Am I due no money from this? Am I due all the money from this?
What do I do next?
Any help would be great!
Thanks.