Posted: Fri Mar 27, 2015 12:50 pm
After 5 years in my IVA today has been awesome, I have finally received my Completion Certificate from Grant Thornton.
In the 5 years my IVA ran I had no problems at all, Grant Thornton took over my IVA from Blair Endersby and continued to administer my account without any issues at all.
Last payment was June 2014, it was not until Feb 2015 that I rang for my Completion Certificate and was told that my account had not even been sent to closures, I duly complained to Grant Thornton and was told to put official complaint in writing which I did.
Within two days I had a call from them explaining that my case had now been forwarded to the closure team and that my certificate would be with me in about a month.
I did ring to chase up and left a message for a call back which they did again within 2 days.
I have checked this forum every week soaking up information given by the experts about what to do if in dought about anything, I followed their advice to the letter and have found there information to be correct, so a big heartfelt thank you to you all for caring and being passionate enough to give your time to all of us.
Last but not least, Grant Thornton have taken a bashing with regards to their performance recently but all I can say is, comply with all of your IP's requirements and things will run smoothly, I for one am very happy that Grant Thornton managed my debt account and concluded it today. with the least amount of hassle during the last 5 years.
In the 5 years my IVA ran I had no problems at all, Grant Thornton took over my IVA from Blair Endersby and continued to administer my account without any issues at all.
Last payment was June 2014, it was not until Feb 2015 that I rang for my Completion Certificate and was told that my account had not even been sent to closures, I duly complained to Grant Thornton and was told to put official complaint in writing which I did.
Within two days I had a call from them explaining that my case had now been forwarded to the closure team and that my certificate would be with me in about a month.
I did ring to chase up and left a message for a call back which they did again within 2 days.
I have checked this forum every week soaking up information given by the experts about what to do if in dought about anything, I followed their advice to the letter and have found there information to be correct, so a big heartfelt thank you to you all for caring and being passionate enough to give your time to all of us.
Last but not least, Grant Thornton have taken a bashing with regards to their performance recently but all I can say is, comply with all of your IP's requirements and things will run smoothly, I for one am very happy that Grant Thornton managed my debt account and concluded it today. with the least amount of hassle during the last 5 years.