Posted: Sat May 23, 2015 11:08 am
The following is from the 2014 Annual Review of Insolvency Practitioner Regulation that was publihed in March 201 and which can be found at https://www.gov.uk/government/uploads/s ... n_2014.pdf:
"Around 40% of the complaints to the Gateway relate to Individual Voluntary
Arrangements (IVAs) and, in particular, delays in arrangements being concluded due
to enquiries into possible Payment Protection Insurance recoveries. Given these concerns, we agreed with the authorising bodies that where the delay in closing the IVA exceeds 6 months from the debtor’s final payment, the RPBs will consider whether disciplinary action is appropriate in relation to these complaints. We will keep the situation under review through our monitoring activities."
It does not mean that a complaint will be considered but 1) does allow for the possibility of a complaint and 2) it recognises that PPI should not necessarily be a reason to stop a completion certificate being issued.
"Around 40% of the complaints to the Gateway relate to Individual Voluntary
Arrangements (IVAs) and, in particular, delays in arrangements being concluded due
to enquiries into possible Payment Protection Insurance recoveries. Given these concerns, we agreed with the authorising bodies that where the delay in closing the IVA exceeds 6 months from the debtor’s final payment, the RPBs will consider whether disciplinary action is appropriate in relation to these complaints. We will keep the situation under review through our monitoring activities."
It does not mean that a complaint will be considered but 1) does allow for the possibility of a complaint and 2) it recognises that PPI should not necessarily be a reason to stop a completion certificate being issued.