Posted: Thu Aug 20, 2015 9:42 pm
I was one of the PJG customers that was transferred accross to CF and since then my IVA has finished, with the completion certificate being received a while back.
Along with many others I received a letter about the mass variation and even though my IVA had potentially finished I wrote and declined to be involved.
I then got the standard letter like most to say a variation had taken place and everything had been approved including the increase in IP fees, but unfortunately the proposed 50% PPI variation was declined by the creditors. It did make me laugh.
Anyway, after reading a number of threads on here I wrote to CF and asked why the variation had gone ahead when I had not agreed to this. Received a lovely reply to say sorry it was an admin cockup and your variation didn't actually take place - and I was one of "only a few" people this had happened to. Again I laughed after reading a myriad of comments on here of customers getting similar letters.
Now my dilemma is that I have my completion certificate and am very very very happy to be out of the IVA. However, my completion certificate says "the arrangement has successfully completed in accordance with the terms of the proposal as amended. The terms of the arrangement where varied at a general meeting of creditors on ...... (The same date they said it didn't happen) and was approved. "
And yes you guessed it, the variation has increased fees to 23%.
The closure report lists all the relevant payments including the supervisors fee, which for the last year, as far as I can tell, is at 23%.
To be blunt, I think CF have been dishonest, not only to myself, but to my creditors and really couldn't hide behind a administration error on this. But, with my completion certificate in hand, should I just let this lie and look forward to building my credit and getting back to some semblance of normality?
Or take it to the ombudsman and flag this up. Without being incendiary, I really don't think I am the only one but this just my opinion with no evidence.
To have the last laugh the variation that CF says happened in the CC actually gives me 50% of the PPI. isn't that ironic.
What say you ? What would you do ?
Allover
Along with many others I received a letter about the mass variation and even though my IVA had potentially finished I wrote and declined to be involved.
I then got the standard letter like most to say a variation had taken place and everything had been approved including the increase in IP fees, but unfortunately the proposed 50% PPI variation was declined by the creditors. It did make me laugh.
Anyway, after reading a number of threads on here I wrote to CF and asked why the variation had gone ahead when I had not agreed to this. Received a lovely reply to say sorry it was an admin cockup and your variation didn't actually take place - and I was one of "only a few" people this had happened to. Again I laughed after reading a myriad of comments on here of customers getting similar letters.
Now my dilemma is that I have my completion certificate and am very very very happy to be out of the IVA. However, my completion certificate says "the arrangement has successfully completed in accordance with the terms of the proposal as amended. The terms of the arrangement where varied at a general meeting of creditors on ...... (The same date they said it didn't happen) and was approved. "
And yes you guessed it, the variation has increased fees to 23%.
The closure report lists all the relevant payments including the supervisors fee, which for the last year, as far as I can tell, is at 23%.
To be blunt, I think CF have been dishonest, not only to myself, but to my creditors and really couldn't hide behind a administration error on this. But, with my completion certificate in hand, should I just let this lie and look forward to building my credit and getting back to some semblance of normality?
Or take it to the ombudsman and flag this up. Without being incendiary, I really don't think I am the only one but this just my opinion with no evidence.
To have the last laugh the variation that CF says happened in the CC actually gives me 50% of the PPI. isn't that ironic.
What say you ? What would you do ?
Allover