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Posted: Wed Sep 16, 2015 2:51 pm
by Kellyredds
Hello. I have been in a IVA since Nov 2010 first payment was 26th Nov 2010, it's with freeman Jones. They are saying my final payment is due nov 2015 but that's 61 months? I've never missed a payment or taken a holiday break. Is that normal? My credit file even states I've already made 58 payments! Can they make me pay in Nov 2015? Oh and they've just been so kind to let me know we apparently have £3500 outstanding to pay?!? Annoyed doesn't even come close! Please help!

Posted: Wed Sep 16, 2015 3:08 pm
by kallis3
Hi and welcome.

You need to take this up with them. Is there any reason why they have said you owe this money? Have you had any bonuses or windfalls you haven't declared?

Posted: Wed Sep 16, 2015 4:02 pm
by Kellyredds
Hello,
Apparently it's built up over the last 5 years! My husbands wages do differ month to month which they have always been aware of! I have no problem in paying it back just wished I'd known about it sooner. They've done reviews every 6 months and not once told us this was building up!! No windfalls ... Or bonuses

Posted: Wed Sep 16, 2015 4:10 pm
by kallis3
Steven Hewitt is a poster on here from FJ - his details can be found on the left hand side of the page under the expert details. Drop him a line and see if he can sort this out for you.

Posted: Wed Sep 16, 2015 4:22 pm
by Kellyredds
Thank you

Posted: Wed Sep 16, 2015 4:34 pm
by lifenoteasy
That is inexcusable - they have deliberately not told you that you were building up arrears?

Posted: Wed Sep 16, 2015 5:11 pm
by Kellyredds
Yeah not once .... Not until I called them about a sewerage issue!!!!

Posted: Thu Sep 17, 2015 1:03 am
by hwima
That's bad. Like your husband, my wages vary each month and I've had no problems through the IVA. I'm with Aperture and I hope my IP won't present an unpleasant surprise. Last payment left the bank a month ago and I'm awaiting the final review report.

Posted: Thu Sep 17, 2015 4:12 am
by luluj
Contact Evette Everest who is one of the forum experts who works for DFD. Her contact details are DFDForumSupport@fairpoint.co.uk

Hopefully Evette will be able to establish some answers for you and explain what is happening

Posted: Thu Sep 17, 2015 12:22 pm
by Lisa Thomas
Hi Kelly - something does not seem right here as if I understand correctly they are saying you owe arrears of £3,500 but have only extended your contributions by one month to make up for this?

Posted: Thu Sep 17, 2015 2:12 pm
by kallis3
Hi luluj - Kelly is with Freeman Jones, not DFD.

Posted: Thu Sep 17, 2015 2:32 pm
by Steven Hewitt
Hi Kellyreds,

I've managed to locate your details and asked the team at Freeman Jones to provide a full breakdown for you. This way we can see exactly why the extension is required and what options you have available.

I hope this helps so we can move forward with helping you to complete your IVA.

Regards

Posted: Thu Sep 17, 2015 2:38 pm
by kallis3
Hopefully this will help Kelly. Keep up informed as to how you are getting on.