Posted: Mon Oct 26, 2015 2:11 pm
I completed by IVA earlier this year. Although PPI was resolved during the term, around the time of the last payment my IP said they must explore if they can realise any funds through the mis-selling of a packaged bank account. I agreed to this and the claims company appointed interviewed me, sent me paperwork, etc.
Anyway, got a letter through from my bank saying claim upheld and payment of £1,700 would be paid to my IP company. Fair enough.
Day after got a letter from the IP company saying they had rejected the offer as although it covered the monthly PBA fees + interest, they now want to reclaim any other fees that had every been applied to the account (i.e. interest, late payment charges, returned direct debits, etc).
This was never explained to me and what has these got to do with a PBA, the reclaim was made against the monthly payments for the benefits that were not appropriate.
Upshot, is they are now pushing a mis-selling case that is questionable and things get extended for me for another 6 months.
Disappointing.
Anyway, got a letter through from my bank saying claim upheld and payment of £1,700 would be paid to my IP company. Fair enough.
Day after got a letter from the IP company saying they had rejected the offer as although it covered the monthly PBA fees + interest, they now want to reclaim any other fees that had every been applied to the account (i.e. interest, late payment charges, returned direct debits, etc).
This was never explained to me and what has these got to do with a PBA, the reclaim was made against the monthly payments for the benefits that were not appropriate.
Upshot, is they are now pushing a mis-selling case that is questionable and things get extended for me for another 6 months.
Disappointing.