www.iva.co.uk

Hi, just after a little advice please.

I have made 58 payments and have just 2 to go but just had the news that following the final review there is some additional income to pay into the IVA (roughly £1100), a letter is in the post from my IP to confirm the exact amount, I would like to challenge this amount as I think there is no way I've earned this extra income having been very careful not to do any overtime etc, would it be acceptable to ask my IP for a written calculation on how the amount was arrived at?

I would prefer this as I can then go through their calculations with a fine tooth comb rather than just have them verbally explain their calculations over the phone, previously in the IVA they tried to increase my monthly payment after an I and E review by over £100 but when I went through their figures I successfully argued my case that no increase should occur, eventually they agreed with me and my payments remained the same, my point being they do make mistakes, I understand we are all only human but I feel I want to challenge this £1100 extra in case their figures don't add up.

Thanks in advance for any advice...

Any advice anyone?

Well within your rights to ask for a detailed break down as you believe they may have made an administrative error, you might also want to remind them of this £100 extra thing before too as that may be the cause for the alleged shortfall. Do it all in writing though in response to their letter.

Agree - too many companies seem to rely on not providing the figures.

Weird really - one of the things you should learn in an IVA is to read the fine detail and understand what your liabilities are but a lot of the companies don't seem to get that.

It's the IP is always right even when they are wrong syndrome.

The IP has to explain where the demand has come from and you are entitled to ask. They must have done some form of calculations themselves so ask for their workings.

Ok, thanks everyone, I'll let you know how I get on.....