Posted: Thu Nov 26, 2015 3:00 pm
I have just completed a 6 year Iva with Debt Free Direct and have contacted them in regards to how they handled the closure of my Iva, I found that DFD were very unhelpful towards the end , when I phoned them to ask for a closure date they were very vague so much so that I had to start recording the phone calls as I felt very uneasy with the replies that I got , also my last payment was a decreased amount which I would never of known if I hadnt of contacted them first.
So far it has been just over a week now and I have had no response from DFD with regards to my email so that I could get some answers to my concerns.
I wondered whether the closure of an Iva was always this way or whether this is a one off
So far it has been just over a week now and I have had no response from DFD with regards to my email so that I could get some answers to my concerns.
I wondered whether the closure of an Iva was always this way or whether this is a one off