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Posted: Thu Dec 17, 2015 1:14 pm
by Kay.k
Has anyone had any issues with Duff and phelps (formerly known as MCR) my iva was completed early however now they are not returning my calls, still waiting for completion certificate
Posted: Thu Dec 17, 2015 1:46 pm
by lifenoteasy
Their web site has just crashed my pc so I'm already not impressed.
Site is minimal in terms of describing what they do plus way too large in terms of who you want dealing with your iva.
I think you will have to formally complain and then go to insolvency service.
Posted: Thu Dec 17, 2015 1:51 pm
by FormerlyST1100
If you do a search on them on the Internet they seem to have has quite a bit of publicity over the last 3 or 4 years.
Posted: Thu Dec 17, 2015 5:00 pm
by Lisa Thomas
It's a shame you can't speak to anyone quickly and easily. Do the old fashioned thing and send them a letter by recorded/registered post so they cannot dispute receiving it. You can then follow up with a formal complaint if necessary.
Posted: Thu Dec 17, 2015 6:05 pm
by kallis3
Hi and welcome,
I've not heard of them at all but do agree that you should write to them and send it recorded.