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Posted: Mon May 02, 2016 1:23 pm
by Jean.wk
I made final payment into my IVA last November. I have not had my certificate of completion and now find the firm have gone into administration . What happens now?
Posted: Mon May 02, 2016 1:25 pm
by kallis3
Hi,
I take you are with Varden Nuttall? You need to speak to them (they are still operating I think at the moment) and ask them to send you that all important piece of paper.
Posted: Mon May 02, 2016 1:49 pm
by Jean.wk
I rang them about 4 weeks ago to chase up certificate and they told me they were going through a restructure ture and everything was on hold for 5 weeks. I rang again last week to be told they have gone into administration and they gave me an email address to contact. I emailed and have had no reply
Posted: Mon May 02, 2016 1:54 pm
by kallis3
You might find they will be back in touch after the Bank Holiday. If not then keep pressing them.
Posted: Mon May 02, 2016 1:59 pm
by Foggy
The firm is being run by administrators while they transfer cases to another IP. I imagine they are inundated with queries at the moment, but am sure they will start sorting things out soon.
Posted: Tue May 03, 2016 10:21 am
by Lisa Thomas
Speak to the Administrators for an update - send them a written letter by recorded post if necessary. Hopefully this will be sorted for you quickly as its been 6 months this month so would like to think you would get your CC soon.
Posted: Sun May 29, 2016 10:27 pm
by Jean.wk
I rang them about 4 weeks ago to chase up certificate and they told me they were going through a restructure ture and everything was on hold for 5 weeks. I rang again last week to be told they have gone into administration and they gave me an email address to contact. I emailed and have had no reply
Posted: Tue May 31, 2016 9:24 am
by Lisa Thomas
Keep chasing and make a formal complaint if necessary.