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Posted: Tue Aug 16, 2016 1:34 pm
by wannabedj
Has anyone heard of these? Just had a call of a rude guy from there having a go at me for not replying to messages and letters (which I haven't received). He refused to give me any details so I refused to give him mine. I've finished my IVA and I told them this and they said it doesn't matter.
Its really bugging me though and I wanna call them to find out what is this I actually owe? Shall I contact them or just leave it.

Posted: Tue Aug 16, 2016 1:38 pm
by Lisa Thomas
I think they used to be called Scott Call.

Not very many positive things about them on Google...

Either complain or ignore it:

http://www.fidelitecm.com/information-s ... omplaints/

Posted: Tue Aug 16, 2016 1:40 pm
by wannabedj
Yeah I googled them and a lot of complaints. If I give them my details over the phone so they can explain, that doesn't re-open the debt does it?

Posted: Tue Aug 16, 2016 1:52 pm
by kallis3
No, if they were included in your IVA they cannot do a thing to do.

I would personally make a complaint if you don't want to have any more rude phone calls or letters from them.

Posted: Tue Aug 16, 2016 3:07 pm
by Foggy
Personally I would leave it -- they can do nothing and are trying to recover a debt that no longer exists.

Posted: Tue Aug 16, 2016 3:25 pm
by lifenoteasy
They need to prove that you are the right person - not the other way around.

They are basically trying to blag to gain information that would benefit them.

Never provide details to a company who will not first say or they are, what they want and expect you to answer security questions when you have never dealt with them before.

Posted: Tue Aug 16, 2016 3:26 pm
by kallis3
Apologies for my post - I think I was having a dyslexia moment!!

Posted: Wed Aug 17, 2016 2:31 pm
by wannabedj
Thanks All