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My bank account has been closed and frozen
Posted: Tue Jan 24, 2017 6:37 pm
by tina415
I entered into an IVA in December 2016 with CREDITFIX all was going well till today when Nat West froze and closed my account I only have this bank account and it is where my wages and tax credits go in apparently I can't have an account with Nat West of any sort so now o have to find a new bank is this legal?
Re: My bank account has been closed and frozen
Posted: Tue Jan 24, 2017 7:00 pm
by Foggy
Yes it is legal --- but they have to release the funds to you. Are they one of your creditors as well ?
Open something like a Co-Op cashminder and get funds put in there.
Oh -- and check that they realise it is an IVA you are in not bankruptcy --- someone might have pushed the wrong button !
Re: My bank account has been closed and frozen
Posted: Tue Jan 24, 2017 8:59 pm
by kallis3
Agree with Foggy - open a new account asap and get your money paid across to them.
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 8:29 am
by benjiboo1
I'm with santander and luckily have never had a problem. Do you have debts with Nat west? I was with them before I started my iva but owed them money so I changed banks just before my via started.
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 8:38 am
by kallis3
Natwest have been getting a bit funny just lately. Give HSBC and First Direct a wide berth as well. They aren't known for being IVA friendly.
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 9:51 am
by Lisa Thomas
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 10:11 am
by Michael Peoples
If there are no debts to the RBS group then there is no reason for the account to be closed. If there are debts to RBS then the IVA should not have proceeded until you had a new account and your wages were safe. Can you say whether or not you owe RBS?
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 10:17 am
by kallis3
It doesn't seem to make a difference these days Michael - HSBC and First Direct have been well known to trawl the insolvency register and close accounts of customers who have no debts with them - perhaps Natwest are the same.
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 11:19 am
by Foggy
Thing is, Kallis, if there are debts to the RBS group it hasn't been unknown for them to try to retain funds to offset the debt --- which, of course, they are not supposed
to do with an IVA in place -- although they might think it worth a try in case the debtor doesn't challenge them and they get away with it.
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 11:21 am
by Lisa Thomas
This should have been picked up by the IP prior to the IVA being put in place...
Re: My bank account has been closed and frozen
Posted: Wed Jan 25, 2017 11:38 am
by kallis3
All applicants for an IVA should be told to take out a new bank account which is not associated with any creditors - usually Co-op are ok and also Barclays.
Re: My bank account has been closed and frozen
Posted: Mon Jan 30, 2017 6:07 pm
by Francesca
I am surprised creditfix didn't advice you at the beginning to open a new bank account. They did with me and one or two weeks after Iva been approved Natwest has frozen my account also
Re: My bank account has been closed and frozen
Posted: Mon Jan 30, 2017 6:54 pm
by Debt_guru
Yes, it is.
At Think Debt we recommend to our clients before they start an IVA to switch banks if they are included into the IVA.
The reason we do this is because if you owe your bank money, they have the right to take any money that's put into that account.
tina415 wrote:I entered into an IVA in December 2016 with CREDITFIX all was going well till today when Nat West froze and closed my account I only have this bank account and it is where my wages and tax credits go in apparently I can't have an account with Nat West of any sort so now o have to find a new bank is this legal?
Re: My bank account has been closed and frozen
Posted: Mon Jan 30, 2017 8:13 pm
by Foggy
Hello Debt Guru and welcome. I have removed your contact details from the signature on your posts as this is only allowed by Industry Experts.
Can you contact Admin to discuss becoming an Expert ?
Re: My bank account has been closed and frozen
Posted: Tue Jan 31, 2017 11:11 am
by Debt_guru
Thanks Foggy,
Do you have an E-mail for them ?