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Awaiting completion certificate
Posted: Wed Oct 03, 2018 5:54 am
by kazi940
I have completed my Iva March 2018. Now it’s October 2018, still haven’t received my Iva completion certificate from aperture. It’s really frustrating and every time I call aperture they tell me different story. I have emailed them several occasions but no response.
Re: Awaiting completion certificate
Posted: Wed Oct 03, 2018 6:34 am
by Foggy
kazi940 wrote:I have completed my Iva March 2018. Now it’s October 2018, still haven’t received my Iva completion certificate from aperture. It’s really frustrating and every time I call aperture they tell me different story. I have emailed them several occasions but no response.
Aperture have always been the slowest at completions, often taking the full 6 months (and more). This is down to their awkward work practices and has recently been made worse by their acquisitions of case work from other firms. Once the usual 6 months is up you should write a formal complaint which you can then escalate to their regulatory body, via the government gateway, if no joy.
Re: Awaiting completion certificate
Posted: Wed Oct 03, 2018 4:22 pm
by peersie
find out whom your ip is from the insolvency service website
email them direct ,as advised by foggy i got mine within a month of this
i was with aperture
peersie