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Creditor Refund ?

Posted: Tue Jul 21, 2020 2:47 pm
by cowpie
Hi

I have just been chasing my completion certificate and was told that "There’s currently a outstanding creditor refund that I need to resolve before I can send your completion documents"

Can anyone shed any light on this ? Does it mean I am owed money or my practitioner ?

Thanks in advance

Re: Creditor Refund ?

Posted: Tue Jul 21, 2020 3:12 pm
by Foggy
Often this is where a creditor has been overpaid, for various reasons, and the IP has to get this back and will usually re-distribute this between other creditors. Sometimes there is money to be refunded to the debtor, but it will depend on the circumstances of the refund.

Re: Creditor Refund ?

Posted: Tue Jul 21, 2020 9:07 pm
by T9UPS
Can I just ask how long you have waited as I still haven’t received my completion statement after 3 months? I sent an email chasing but heard nothing back .

Re: Creditor Refund ?

Posted: Wed Jul 22, 2020 9:24 am
by kallis3
It can take up to six months depending on your company.

Re: Creditor Refund ?

Posted: Wed Jul 22, 2020 5:19 pm
by cowpie
Tue Jul 21, 2020 9:07 pmT9UPS wrote:
Can I just ask how long you have waited as I still haven’t received my completion statement after 3 months? I sent an email chasing but heard nothing back .
I've only been waiting for 2 months