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Question for Ryan

Posted: Thu Sep 24, 2020 8:33 pm
by iva1966
Hi Ryan, you very kindly asked me to contact you as you had not heard about our case (IVA 1966) . Sophie and Daryl have been trying to help us with this - it is very frustrating as there are at least 3 properties that have the same water supply and no trouble getting a mortgage and getting responses through our solicitor has been a nightmare as he keeps telling us that Halifax take ages to respond - everybody in our chain is ready to move and each time we ask for clarification of exactly what Halifax need to have evidence of it takes an age so we are getting really anxious. We would be so grateful if you could clarify

Re: <t>Question for Ryan</t>

Posted: Fri Sep 25, 2020 8:31 am
by Ryan
Hi,
I am now aware of you case and this is a legal issue your solicitor and the surveyors are dealing with. It was only raised with us on 21st September, and Halifax replied on 23rd according to the notes.
Can I suggest you ask your solicitor to contact us when he sends something to the lender so we can chase this, as in our experience, solicitors are very slow to do anything, and very quick to blame others.
Contact us at the office please and we will be happy to chase whatever is needed

Re: <t>Question for Ryan</t>

Posted: Fri Sep 25, 2020 3:50 pm
by iva1966
That's interesting Ryan as our solicitor is telling us he hasn't had a response yet!

Re: <t>Question for Ryan</t>

Posted: Sun Sep 27, 2020 2:30 am
by luluj
Iva1966 - please liaise with Ryan off the forum so that it can be resolved.
From what has been said its clear things have happened this week and maybe the case file notes not updated.