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Changing payment method
Posted: Wed Mar 10, 2021 9:30 am
by wendy259
I have been sent an email saying I must change my payment to card payment as vanguard have no longer got my account and it has to be done in 14 days .I contacted them saying I would continue to pay my standing order as have never missed one.they said I have to change as the arrangement was with vanguard and they have stop trading.I ask if they were receiving my payments they said yes but I must change ...
Re: <t>Changing payment method</t>
Posted: Wed Mar 10, 2021 11:00 am
by Foggy
Rubbish ! Ebenegate are trying to bully everyone into accepting RCPs, which is an unsecure payment method and was not part of the original arrangement with Vanguard. As far as I am aware,Vanguard are still the supervisors of your IVA, Ebenegate are merely an offshore administration team.
Have a look at recent posts -- a lot has been said about this.
Re: <t>Changing payment method</t>
Posted: Wed Mar 10, 2021 11:23 am
by kallis3
Totally agree! You do not have to do this and do not let them bully you!
Re: <t>Changing payment method</t>
Posted: Wed Mar 10, 2021 11:35 am
by Foggy