www.iva.co.uk

Hi
Been in an IVA almost 4 years, originally with Middlebrooks (who were fab). They transferred me over to the Edinburgh office of Begbies Traynor last year. I completed my annual review with them in August and a contact in October 2021 re a payment holiday request.
I have just tried to email them re a change in my circumstances and the email is returning as failed. I have tried ALL the email addresses I can find in paperwork and on their website. With NO luck as they all return as failed. The phone number is also not available...
What do I do?
How do I contact them?
Are they still in business?
Dont understand! Anyone else had issues with them?

Who is your named supervisor ?

Adam Southard at Begbies Traynor.

Thats the person named on my Annual Review with them.

Have you tried any of these contact details ?

Name
MR ADAM SOUTHARD
Company
Begbies Traynor
Address
2nd Floor, Excell House, Semple Street, EDINBURGH, EH3 8BL
Telephone
0131 222 9060
Fax
0843 658 5898
IP Number
11930
Licensing Body
IPA
Email
Adam.Southard@btguk.com

Thanks for the reply Foggy!

Yes, that phone number just rings out. The email address sends back the below error. As does all email addresses I've tried from their website...

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error.

The following address failed:

adam.southard@btguk.com:

I am making enquiries and will post again as soon as I hear anything.

Have you tried this general Edinburgh office address: Edinburgh@btguk.com ?

I have spoken to several industry experts who are, so far, unaware of anything untoward happening. I have also emailed Adam myself, in case the issue lies with your email provider ( although this is a long shot and I expect a failed delivery message as well --- this would also not address the non-answered phones).

Thank you foggy for helping reach them.Yes I have tried that email. Recieve the same error..

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error.

The following address failed:

edinburgh@btguk.com:

Send a message through their main website page "contact us" ......

https://www.begbies-traynorgroup.com/contact

Hi Sjs,

I reached out to Adam at Begbies and he found your query in the system. Hopefully he will contact you himself.

I used the email address in my post above, so there might be an issue with your mail provider -- worth checking/

Foggy
Thank you so much!
They have contacted and it appears their firewall was blocking my email address!
Many thanks for your help!

Happy to have helped, Sjs.

Glad Foggy was able to help.