www.iva.co.uk

I banked with Halifax and had a loan with them. Although my account is frozen, there is a letter stating it has gone to collections. I am ringing them in the morning but I can't sleep thinking about it. The letter is dated 05/12/18 so I'm hoping nothing will happen. Ahh

It's early days and the right hand doesn't yet know what the left hand is doing --- it often takes a few months for news of an IVA to filter through all departments.

Are you in an IVA?

This is standard process - the balance will be transferred to collections instead of your normal local bank team.