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Posted: Fri Sep 04, 2009 7:10 pm
by M-te
Dispute regarding the firm called:
Payplan.

Background:
iva failed.

Nature of dispute:
i feel lack of notice have been paying this weekly to make payments up.

Dates of relevance:
They are saying i have missed 12 ,how can l when i have been paying a bigger amount each week.
Contact names:
j.n.Harrison.

Posted: Fri Sep 04, 2009 7:37 pm
by kallis3
Hi,

You need to give Payplan a ring so they can explain everything to you and you can put your side of the story forward.

Do you have bank statements as proof that you have paid?

Posted: Fri Sep 04, 2009 7:42 pm
by martgoingmad
PayPlan work in weird and wonderful ways, but give them a ring as their customer service is excellent.

Martyn

Posted: Fri Sep 04, 2009 7:46 pm
by kallis3
M-te - you should have a supervisor who you can speak to.

Unfortunately, they won't be there now until Monday.