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Posted: Fri Aug 16, 2013 2:21 pm
by spearmint
We had our IVA with Grant Thornton, we made our last payment at the end of January 2013 and today our completion certificate arrived in the post. [:)]
We have not had to e-mail anyone or make numerous phone calls to get the certificate, in fact the whole process had been very straight-forward.
While I am not disputing that others might have problems and issues with Grant Thornton, I thought it was important that both sides are represented on this forum.
So for Grant Thornton customers it's not all doom and gloom!!
I am sure there are other "happy" Grant Thornton customers out there, but maybe they choose not to post on here? Just a thought.

Posted: Fri Aug 16, 2013 2:44 pm
by Michael Peoples
Nice post. GT obviously have happy clients and nice to see one post. It is the very nature of Forums that people tend to vent problems but regardless it s good to see GT getting a good bit of press for a change. They are an excellent firm and have people like Karol working tirelessly to address the problems they had.

Posted: Fri Aug 16, 2013 9:17 pm
by Shining
Fab news for you spearmint, sincerely pleased for you. x

Posted: Sat Aug 17, 2013 1:54 am
by hwima
GT have taken over my IVA after acquiring Money Debt & Credit. I was okay with that until now. I hope the last 2 yrs will be as smooth as before.

Posted: Sat Aug 17, 2013 9:33 am
by Foggy
Hi Hwima --- they took me over from an earlier buy up and, I have to say, they have worked well for me so far. I am, however, with the closures team, so we will have to see how that goes !!

Hopefully, by the time you get to the finishing post, they will have cleaned up their act.

Posted: Sat Aug 17, 2013 9:38 am
by back on track
has anybody ever found out why gt closure team are not allowed to have a phone yet?
remember quite a few people saying this.

Posted: Tue Aug 20, 2013 12:54 am
by MelanieGiles
Nice to see a balanced view posted - as for contacting the closures team, I have no idea why they do not have telephones which can take incoming calls from clients.