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Posted: Tue Apr 15, 2008 5:42 pm
by pm5
Had a letter today telling me my IVA will be transfered from clearstart to debt free direct also along with a change of supervisor.
They said nothing will change fromk my agreement but thats not what is worrying me as i haveheard a lot of bad reports about Debt Free Direct, also when i first sought help with my debts DFD were the people who said i would not qualify for an IVA yet when I contacted Clearstart everything went through no problem.
What does everyone else think ?
Posted: Tue Apr 15, 2008 5:47 pm
by ianmillington
I wouldn't worry too much if I were you, given that for some months now DFD have actually owned Clearstart. It's just continuation of the consolidation process that seems to be going on amongst the big boys.
Ian
Posted: Tue Apr 15, 2008 6:33 pm
by cat 1
I'm with CS and haven't heard a thing?
Posted: Tue Apr 15, 2008 6:35 pm
by ianmillington
Given I understand CS is closing, I think it will only be a question of time before you do.
Ian
Posted: Tue Apr 15, 2008 6:41 pm
by pm5
Thanks Ian, they have said nothing will change regarding my IVA but if they wanted to, could they change anything ?
Posted: Tue Apr 15, 2008 7:56 pm
by luluj
We are with DFD and they have been brilliant to date! Always on the end of the phone and email and respond very quickly to any questions we may have.
They have also been reasonable in us paying additional monies over and have taken into account cost of living rises etc.
Never spoken to my IP - there office staff have been great and always updated you on things when you need to know
Think positive - 8 down 52 to go.....yippee!!!!
Posted: Tue Apr 15, 2008 7:58 pm
by pm5
Thanks luluj, glad to hear some good things of DFD.
Posted: Tue Apr 15, 2008 8:04 pm
by markss
hi pm5 My iva went through with DFD it was a boderline case and was approved with 15p in the £ they have been great and very helpful I would not worry your in good hands. hope that helps you Howard
Posted: Tue Apr 15, 2008 8:06 pm
by pm5
Thanks Howard, you did well to get yours through on 15p in the £ well done
Posted: Fri Jun 27, 2008 9:41 am
by hymers
had my letter today telling me about the transfer from Cs to debt free direct so these comments reassure me a bit thanks
Posted: Fri Jun 27, 2008 10:29 am
by caraf
I have had my IVA since December 2008 with Clearstart and not heard anything from them at all.
Posted: Fri Jun 27, 2008 12:49 pm
by hymers
could cs be waiting for people to pay their ie the IVA fees, then after about 18 months palming them off?? if so this is a worry as what will the next company do will they even be bothered
Posted: Fri Jun 27, 2008 12:50 pm
by hymers
why have some people with CS heard and not others see my posting above
Posted: Fri Jun 27, 2008 1:17 pm
by MelanieGiles
The Clearstart portfolio is quite large, and it probably takes a little while to get round all of the letters.