www.iva.co.uk

I have been with payplan for nearly 18 months. I completed my salary review in February and have submitted my payslips as required.

I recently sent in the latest set, which did not contain any overtime / bonus etc. It did however contain a mistake in my tax code because of my employer completing paperwork incorrectly. I did explain this in writing with the payslips.

I then receive a letter asking for an additional payment which caught me off guard. The amount appears to be 50% of the tax error.

I asked for clarification as it was unexpected and receive a reply saying the calculations were double checked and correct but no explanation why.

Any ideas and should I expect this in the future?

Thanks

Phil

Hi Phil - welcome to the forum. Was the extra payment a rebate due to a tax error or an error that has resulted in an extra payment that will be recovered?

If the former then 50% would be due to the IVA but if it's the latter I think you need to stress this to your IP.

It was a rebate as they stopped taking tax for my company car, the rebated the previous 5 months worth of tax which they are now reclaiming.

Hi and welcome to the forum. Have you received the extra monies and they are now reclaiming this?

You need to talk direct to your IP rather than a member of staff, do you have his/her email details to explain this in full.

My case officer seams to change each time, I've had at least 5 so far I think.

http://www.insolvencydirect.bis.gov.uk/fip1/

This link should help find an email address for your IP direct.

If you look at your paperwork for your IP name rather than a case worker and try and email him/her direct. Or ring and ask for a telephone meeting to talk this through with the IP. x