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Posted: Thu Jul 24, 2008 9:37 pm
by loubylou10
Hi sorry it's been a while - again!!!
Just some advice please.... I am sending my first payment on 01st Aug for my DMP and obviously have to wait until Brightoak arrange all creditors, what do I say in the meantime to the calls being received from creditors??? Because I am not in any kind of plan yet, do I mention that this is my plan and they will ahve to deal with it or do I just not pick up and wait for letters.. what's the stage after letters??? do the bayliffs arrive?

Cheers and goodluck to you tomorrow who's meeting it is x x

Posted: Thu Jul 24, 2008 9:41 pm
by Adam Davies
Hi
Bailiffs are a long way down the road so stop worrying[creditors need a court order before bailiffs are appointed]
I suuggest that you state to creditors that you are taking professional advice regarding your debts with a view to entering into a DMP.
Give them Andrew's details
Regards

Posted: Thu Jul 24, 2008 11:34 pm
by ianmillington
Whether you are going down the IVA or DMP route the advice must be the same..... Tell any creditor who gets in touch what you are doing and whom you have instructed to help you. When you've put the phone down then get in touch with your IVA or DMP provider straight away. Let the professionals sort it out - that's what you are paying them to do.

Ian

Posted: Thu Jul 24, 2008 11:46 pm
by Andrew Graveson
Hello loubylou10,

Please advise creditors that you have decided to enter into a debt management plan and that you are not prepared to enter into any further dialogue until such time that you have received their written response to the proposal. If they want to speak to someone please give them our number.

They may ask for a reference number to confirm that this is the case. If you don't yet have this number give any of us a call tomorrow and we'll provide it to you.

Any letters that are received can be sent to Bright Oak to deal with. That is part of the service that we are providing to you. Most clients in the first few weeks of a DMP send these letters to us once per week and it's really helpful for us to get the plan bedded down for you.

Please don't worry about bailiffs. They can only visit if there is a County Court Judgment in place. In reality most creditors would not seek to use bailiffs even if a CCJ were in place as it's generally a highly ineffective way to recover debts. Some telephone collectors bandy the word "bailiff" around for the purposes of intimidation without actually understanding what they are talking about. This kind of activity on behalf of rogue telephone collectors probably accounts for why we receive a couple of calls a week from people worried that they will be sent to prison if they cannot repay their debts. A CCJ isn't going to happen without an extended notice period and plenty of time to get an alternative agreed arrangement in place if there is a willingness of both sides to find a mutually acceptable way forwards.