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Posted: Tue May 06, 2008 9:00 pm
by jim_h
i am with dfd last christmas they wrote to me saying i was in breech with my iva and i had to pay 288 pounds a month plus arrears since than i have heard nothing i couldnot afford this at the time has it failed now my wife is back at work i would like to start another iva i have tried phoning and still have not got any where how can i start again with a new one do they send me a letter if it fails its may now and i last heard from them december 2007
Posted: Tue May 06, 2008 9:04 pm
by Adam Davies
Hi
Keep trying to contact them,it would be finanacially better for you if you could keep your current IVA live.
If and when they fail your IVA you will be able to try and start a new one
Regards
Posted: Tue May 06, 2008 10:50 pm
by Lisa2009
Unfortunately, DFD aren't brilliant at communication.
Look on the insolvency website under "find an IP" and you should find his/hers email address. You could try to email direct to your IP and see if that gets a response.
Good luck
Posted: Thu May 08, 2008 10:39 pm
by Andrew Graveson
Mrs Skint is being very modest.
Her determination to contact the IP directly led to an acceleration in dealing with the case.
Perhaps an illustration that when dealing with big companies very often the "squeakiest wheel gets the grease".