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Posted: Tue Aug 12, 2008 12:41 pm
by Abby
hi guys
just need a bit of advice, i have been in a contract with 02 for my phone for 12 months, they contacted me yesterday to offer me an upgrade on my phone at exactly the same tarriff, which is very good because i have been with them for years but the contract will be 18 months. i could do with a new phone as mine keeps randomly turning off which is frustrating as i am going through my iva and want to be contactable at aii times for my ip, BUT i am worried to ecxept the deal in case this is classed as taking out credit, not sure what to do. [?] x
Posted: Tue Aug 12, 2008 12:49 pm
by chris.g
I don't think it's classed as credit, you could always check with your ip incase. Be careful though, I recently upgraded with 3 and they credit scored me, because I'm br I can't have a monthly contract, so they cancelled the contract without warning. Now I can't have my old number-the one everyone knows-because it's not an active acc/number. It may be different with an IVA but you may be better off checking their T&C's to make sure,
Posted: Tue Aug 12, 2008 12:52 pm
by Wizzard
I'm sure its classified as a utility Abby. When I went into an IVA my IP wanted me to have a mobile so I could be contacted. When I said I didn't want one he was surprised, and indicated if I changed my mind I'd have no problems getting one. So go for it is what I say.
Posted: Tue Aug 12, 2008 12:53 pm
by Abby
melanie
have you any thoughts on this dont want to do anythink to jepodise my iva. x
Posted: Tue Aug 12, 2008 12:54 pm
by Wizzard
Whoops ... Chris just beat me .. so ignore my advice and follow hers ... she's had dealings with the company.
Posted: Tue Aug 12, 2008 12:55 pm
by Lisa2009
I cant see the problem if you are already in a contract with them. All you would be doing is upgrading the phone thats all.
Posted: Tue Aug 12, 2008 1:38 pm
by animaleyes76
i did the same thing with o2 and it's fine.
Essentially you are just extending and existing agreement.
)
Posted: Tue Aug 12, 2008 2:38 pm
by caraf
Hi
We have been in our IVA for 8 months now, and I upgraded my mobile with O2 last month with no problems at all they dont even do a credit check or score, as I have been with them for a couple of years and got a good payment record.
Posted: Tue Aug 12, 2008 2:48 pm
by Jan01
I have managed twice since I've been on my IVA to up grade my phone on a contract so I don't think it is a propblem
Jan
Posted: Tue Aug 12, 2008 2:51 pm
by Skippy
I upgraded my phone when I was in an IVA and again when I was BR.
Posted: Tue Aug 12, 2008 3:50 pm
by Abby
ok, thanks guys. [:)] xx
Posted: Tue Aug 12, 2008 5:22 pm
by johnp
hi abby
if your going to upgrade it wont be a problem. They only credit check you on new contracts. Recently upgraded mine and not a problem and I checked my credit report and no new search there.
You'll be fine
Cheers John
Posted: Tue Aug 12, 2008 5:58 pm
by chris.g
Many are saying that they don't carry out credit searches but obviously 3 do. They said that the Insolvency Service had contacted them but the OR/IS didn't know that I had the contract with 3 so the only way they could have found out was by carrying out a credit search when I upgraded. My hubby who has had his contract from the same day as I did, went br on the same time/day BUT hasn't upgraded still has his contract with 3, is still connected and even had a call 2 days ago regarding upgrading!! 3 do apparently have a reputation regarding their opinion on br but how else could they have found out other than a credit check??
Posted: Tue Aug 12, 2008 7:15 pm
by poppy
Hi, I upgraded my phone last week with no problems.
Posted: Tue Aug 12, 2008 7:48 pm
by chris.g
The thing is I upgraded no problem, then after 2 weeks they cut off my phone and when I contacted them they said it was because of the br....I've never missed a payment or been late, d/d set up from day one with them.....I've had to send the new handset back as the 'new' upgraded contract hadn't started, a right nightmare!!