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Posted: Thu Aug 28, 2008 10:46 am
by Gale
I sent copies of my IVA completion certificate to Callcredit, Experian and Equifax.

Within 2 days Callcredit replied saying that they were updating their records but it may take 28 days. However they were happy for me to use their letter as confirmation that the IVA was shown as 'completed' on their records.

It is nice and refreshing to see good customer service like that don't you think?

Let's hope Experian and Equifax come up trumps as well.

Posted: Thu Aug 28, 2008 10:50 am
by Lisa2009
Brilliant !!!!!

Posted: Thu Aug 28, 2008 1:19 pm
by Julie
Thats what we like to hear - lets us know what happens with the others.

Well done for completing the IVA [;)]

Posted: Thu Aug 28, 2008 1:46 pm
by kallis3
Makes a change to get good customer service!!!!