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Posted: Wed Mar 12, 2008 11:45 am
by Phil
Hi I had a letter from Debtmatters today telling me they had transfered my IVA to payplan, Can anybody tell mw what payplan are like,reviews etc.what they are like to deal with.Any feedback will be appreciated

P

Posted: Wed Mar 12, 2008 12:06 pm
by debbiw
Hi Phil
I am with payplan, and over all i have found these to be ok. I had trouble getting response to my emails but this has since been sorted out. I have found payplan very understanding, and helpful

Posted: Wed Mar 12, 2008 2:04 pm
by Paulio147
Phew, I got the same letter today... They have got to be more contactable than Debtmatters.

Posted: Wed Mar 12, 2008 8:53 pm
by joh71262
I've been transferred to Grant Thornton and am hoping that they will prove to be more efficient than DM.

PAULIO - I was shocked to see what your repayments were and what they went up to on another posting.

Posted: Sat May 17, 2008 12:12 pm
by beverley100
I've been transferred to Grant Thornton too. Got an annual statement today and they have taken about 80% of the money I've paid in in fees and vat. Livid because Debtmatters said they wouldn't take any. Has anyone found this?

Posted: Sat May 17, 2008 12:24 pm
by kallis3
I'm with Payplan as well and found them to be approachable and helpful. We were DMP with another firm when we contacted them with a view to changing DMP companies and it was them who suggested the IVA. We haven't looked back since.